Experience

Talroo

• United States
• Software Development
• 100 - 200 Employee

• Customer Success Advisor

  • Nov 2021 - Present



TaxValet — Sales Tax Done for You.

• United States
• Accounting
• 1 - 100 Employee

• Onboarding Specialist

  • Apr 2021 - Nov 2021



Houghton Mifflin Harcourt

• United States
• E-Learning Providers
• 700 & Above Employee

• Marketing Account Manager

  • Feb 2018 - Oct 2020

  • Ensure that all projects meet deadlines and creative expectations by coordinating collaboration across the agency’s teams from campaign conception (account planning) to copywriting and creative (Content Marketing and Design) and multimedia and sales presentation development teams. • Participate in the account planning and event planning process to gain insight into event objectives, strategy, and plans. Knowledge of upcoming events and communication campaigns and programs allows you to anticipate demands, project resource needs, and prioritize work. • Oversee project management efforts for client’s campaigns: building out creative calendars, routing and reviewing efforts along the campaign, ensuring all efforts are on-track, discussing roadblocks, and presenting new work. • Partner with the design, content marketing and digital marketing teams to deliver innovative, high quality work on strategy and within budget and timing parameters. Offer some copywriting and copyediting support for minor efforts, once messaging is finalized. • Collaborate with outside vendors and supply chain to facilitate the creation of booth graphics, collateral and promo items • Comfortable being a change agent to elevate the status quo. Show less



Mitratech

• United States
• Software Development
• 700 & Above Employee

• Services Operations Coordinator

  • Apr 2015 - Aug 2017

  •Assist in administration of OpenAir (project management tool).•Assist in documenting department processes and updating collateral and templates.•Facilitate communication between the Professional Services team and other parts of the organization.•Assist in the development and delivery of quotes and Statements of Work (SOWs).•Assist in coordination of project and resource schedules to avoid and resolve resource conflicts and optimize team utilization.

• Recruiter

  • Oct 2013 - Apr 2015

  •Screen applicant’s skills as they relate to open positions•Schedule phone interviews, on-site interviews, and coordinate travel of remote candidates for onsite interviews.•Complete necessary pre-employment processes including overseeing assessment process of candidates and performing reference verification•Negotiate salary and employment contracts as well as set proper employment expectations•Use applicant tracking system (ATS) to maintain recruitment process and host accurate, thorough information on all candidates•Assist with the entry-level recruiting program by researching, recommending, and attending appropriate universities’ functions and career fairs to establish/build relationships•Maintain contact with candidate sources (i.e. job boards, colleges, etc)•Other projects and responsibilities related to general HR programs as assigned by the HR Director Show less



Lake Norman Regional Medical Center

• Registrar

  • Nov 2012 - May 2013