Account Manager

• Apr 2020 - Present

Account Manager

• Nov 2018 - Apr 2020

Logistics Sales Coordinator

• Aug 2017 - Nov 2018

Logistics Sales Administrator

• Oct 2014 - Aug 2017

Reply to tendersIn charge of relationship and negotiation with sub-contractorsBuilding quotations and organise the follow up with customers / prospectsAdministration of CRM Software for setup of new customers and related admin dutiesAssist with new business transactions, to include billing of files in line with company policyDiary Management, making appointments with customers and new prospects based on existing list and target prospect listWorking closely with the Business Development Manager for preparing presentations / marketing activities

Logistics Assistant

• Jun 2013 - Aug 2013

(Pharmaceutical products distribution in Africa and French Antilles)Inventory checkingInvoices and orders entry & checkingDocuments translation (French to English)

Airfrance Customer Relationship Officer (French & English)

• Jul 2012 - Dec 2012

Provide quality assistance to customers of major European Airlines (AirFrance; KLM; Delta; Czech airlines; Alitalia; Royal Air Maroc)Solve problems connected airlines & Handle commercial claims Monthly report overview ( Recap of the month important issues with the clients)Limited experience in Human Resources – selection of résumés/ CV and interviews withselected candidates

Business Analyst Intern

• Sep 2011 - May 2012

Market study on the feasibility of exportation of wooden windows to Brazil.Make recommendations on how to implement the business in Brazil, who wouldbe the best suppliers and potential customers.

Summer Intern in Global Marketing

• Jul 2011 - Aug 2011

Stock Keeping Units analysisAssisted in the forecast of the salesResearched providers of Teleconferencing and Webinar servicesCompetitive analysis for the hybrid range of products(At the time the company wanted to launch a new range of hybrid product lines. My task was to help to identify the competitors’ products which could be assimilated as substitute products by the clients.)

Marketing and Communication Intern

• May 2010 - Jul 2010

At the time the company had the competition from another beauty institute whichopened in the same street, was more visible and therefore attracted more customers. Work on the beauty salon’s brand repositioning Author of products and services catalogue Pricing update and revisions to match the new positioning