Experience

Liquid Capital Group

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Support Analyst

  • Aug 2021 - Present



RealPage, Inc.

• United States
• Software Development
• 700 & Above Employee

• Linux System Administrator

  • Mar 2021 - Oct 2021

  - Migrating current internal and client Ubuntu Linode infrastructure to Redhat7 Vmware environment. - Releasing new development code via Jenkins to client servers and performing server and postgres checks.- Setting up auto postgres backups scripts and backing up to Amazon s3 buckets. - Migrating current internal and client Ubuntu Linode infrastructure to Redhat7 Vmware environment. - Releasing new development code via Jenkins to client servers and performing server and postgres checks.- Setting up auto postgres backups scripts and backing up to Amazon s3 buckets.



Koine

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Infrastructure and Support Engineer

  • Aug 2020 - Feb 2021

  - Migrating current Koine admin platforms from Windows to Linux environment (i.e Conflunce and Jira) along with setting up auto backups.- Setting up an IPAM environment.- Working closely with the development team to create and analyse Unix shell usingBash.- Integrate all Linux system into Windows Active Directory Domain. - Migrating current Koine admin platforms from Windows to Linux environment (i.e Conflunce and Jira) along with setting up auto backups.- Setting up an IPAM environment.- Working closely with the development team to create and analyse Unix shell usingBash.- Integrate all Linux system into Windows Active Directory Domain.



UCL

• United Kingdom
• Research Services
• 700 & Above Employee

• Hybrid Systems Administrator

  • Nov 2019 - Jun 2020

  - Upgrading all Redhat6 servers to Redhat7 as part of rhel6 end of life.- Using Puppet for the Linux hybrid environment to automate infrastructure and application workflows. - Sending morning reports to senior management of all monitoring status on all hybrid linux/windows servers and Netapp environments. - Participate on request/incidents queue quarterly to ensure all tickets are resolved and customers notified. - Upgrading all Redhat6 servers to Redhat7 as part of rhel6 end of life.- Using Puppet for the Linux hybrid environment to automate infrastructure and application workflows. - Sending morning reports to senior management of all monitoring status on all hybrid linux/windows servers and Netapp environments. - Participate on request/incidents queue quarterly to ensure all tickets are resolved and customers notified.



Fixnetix Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• System Engineer

  • Oct 2014 - Nov 2019

  - Supporting Windows Server 2008 / 2012- Tuning Hardware/BIOS/OS to Low Latency- Red Hat support- Manage and install all operation system patches and server firmware to ensure systems areup to date. Liaise with hardware support vendor as required to resolve any hardware issues. - Handle of request/incident tickets, ensuring all tickets are logged into ticketing system(service-now) and resolved quickly and efficiently.- Work with different departments to implement changes through following a changemanagement process.- Participate in an On-call schedule to ensure that all client systems are supported at all times(24/7).



ICDL Europe

• Belgium
• Education
• 1 - 100 Employee

• Desktop Support Technician

  • Nov 2012 - Sep 2014

  Desktop, Application and Network support to all users and remote users in all ECDL Foundation Branch Offices.Setting up, Supporting and Maintaining Hardware including PCs, Laptops, Printers, Scanners and Video Conferencing.Updating Active Directory and Email accounts.Installing, Supporting applications and software including CRM, email applications and antivirus.Managed implementation of cloud based systems and trained staff on Citrix share file.Introduced backup procedures and provided training modules to meet requirements.



Longford County Council

• IT Technician

  • Apr 2011 - Jul 2011

  Worked in the IT department on work placement as part of 3rd Year IT Sligo. Managed the service support for 70 users across multiple sites, encrypting laptops for different users and managing security capabilities for staff using Endpoint EncryptionUpgraded computers and laptops reviewing requirements and ordering new components Worked in the IT department on work placement as part of 3rd Year IT Sligo. Managed the service support for 70 users across multiple sites, encrypting laptops for different users and managing security capabilities for staff using Endpoint EncryptionUpgraded computers and laptops reviewing requirements and ordering new components