Special Educator

• Jul 2021 - Present

Social Media Coordinator & Assistant to CEO

• Jul 2017 - May 2020

• Creating high-quality original written and visual content for social platforms • Build and maintain a social media presence • Oversee customer service provided via social media • Monitor company brand and build brand awareness on social media • Analyze data • Respond to comments on social media. • Engage influencers • Develop the right voice for each social media account • Collaborate with CEO/Founder, internal teams, vendors and brides on marketing strategy • Help identify marketing trends and opportunities for innovation • Learn and work with various types of software for digital marketing Show less

Assistant Manager

• Dec 2016 - Apr 2019

• Ensure company policies are followed • Train and develop new employees • Resolve customer issues to their overall satisfaction • Maintain an overall management style that follows company best practices • Provide leadership and direction to all employees • Ensure product quality and availability • Work closely with the store manager to lead staff • Oversee retail inventory • Assist customers whenever necessary • Ensure health, safety, and security rules are followed • Ensure a consistent standard of customer service • Maintain store to standards, including stocking and cleaning • Complete tasks assigned by the general manager accurately and efficiently • Support managers as needed Show less

Waitress

• Apr 2014 - Nov 2016

• Ensure guest satisfaction and customer retention • Order accuracy, food presentation, speed of service • Maintain a clean dining area • Knowledgeable about menu items and help guests make informed decisions • Ensure guest satisfaction and customer retention • Order accuracy, food presentation, speed of service • Maintain a clean dining area • Knowledgeable about menu items and help guests make informed decisions

After School Care Teacher

• Nov 2015 - May 2016

• Develop and encourage age-appropriate learning and socialization to ensure students learn basic skills and concepts, such as communication, manners, sharing, etc. • Maintain a safe workplace by monitoring students for health, behavioral, and emotional issues and reporting concerns to staff and parents • Help students discover new interests by introducing them to art, music, sports, and other potential hobbies • Ensure students are learning positive behaviors and provide guidance or approved discipline, as needed • Communicate with parents to help student progress towards educational and behavioral goals Show less

Social Media Intern

• Aug 2014 - Feb 2016

• Creating high-quality original written and visual content for social platforms • Build and maintain a social media presence • Run company social media advertising campaigns • Oversee customer service provided via social media • Monitor company brand and build brand awareness on social media • Analyze data • Respond to comments on social media • Engage influencers • Develop the right voice for each social media account • Assist the CEO/Founder with projects that propel the company forward Show less

Cashier

• Apr 2015 - Oct 2015

• Welcome customers, answer their questions, help them locate items, and provide advice or recommendations • Operate POS systems, cash registers, and other electronics • Balance the cash register • Accept payments, ensure all prices and quantities are accurate and proving a receipt to every customer • Process refunds and exchanges, resolving complaints • Bagging ToGo items to ensure safe transport • Follow all store procedures regarding coupons, gift cards, or the purchase of specific items • Maintaining a clean workspace and dining area Show less