Experience

Northwest Oncology & Hematology
• Medical Practices
• 1 - 100 Employee
• IT Support Specialist

  • Jun 2018 - Present


Advantage Futures

• United States
• Financial Services
• 1 - 100 Employee

• Information Technology Support

  • Mar 2016 - Jun 2018

  Chicago, Illinois



Advanced Technology Services

• United States
• Individual and Family Services

• Help Desk Representative 1 and 2

  • Sep 2013 - Mar 2016

  Schaumburg • Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions. • Performs and/or oversees software and application installation and upgrades. • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties. • Administer end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN). • Provide… Show more • Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions. • Performs and/or oversees software and application installation and upgrades. • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties. • Administer end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN). • Provide quality all around customer support from an information technology (IT) Help Desk and/or Call Center. Show less



Calumet Photographic

• Belgium
• Software Development

• Fraud Investigator / IT Support

  • Aug 2005 - Sep 2013

  Greater Chicago Area