Experience

Innosphere

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Tester

  • Oct 2007 - Present

  QA Responsibilities have included:- Software test automation- Software testing, using test scripts and exploratory techniques, of web and desktop applications, websites- Troubleshooting skills (including IIS, SQL, Oracle, DB performance etc)- Writing test charters- Writing internal instructional documentation (i.e. setup information)- Training new team members- Virtual machine creation- Business systems analysis/requirements gathering Additional Responsibilities:- Automated infrastructure deployment- Virtual Administration (VMWare ESX, VCenter, LabManager)- Physical Infrastructure - Maintenance and support of computer network - Multi-platform server maintenance/deployment - MS Exchange, AD, MSSQL, Oracle, IIS server maintenance/deployment - Nagios and Cacti network monitoring systems - Researching new technologies or implementations- Software Packaging / release management



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Packager and Support

  • Oct 2006 - Oct 2007

  The position involved developing and testing silent, unattended installation packages in a primarily Windows XP environment. As a member of the EUS team, was required to work directly with the customer at various levels of interaction, from participating in planning to help diagnose the root causes of problems. Experience building custom solutions for SMS installer executables as well as MSI based installations. Experienced with several scripting technologies including Visual Basic and Batch Files, and possess a vast understanding of SMS and Tivoli Application Deployment tools. Have provided over 250 applications for delivery by SMS & Tivoli, which required varying degrees of difficulty. Custom Virtual environments created for testing application deployment and testing



Ministry of Transport

• Systems Analyst and Object Migrator

  • 2004 - 2006

  Virtual environment administrator and administrator for Windows NT/2003 Active Directory. Administrator for the server certification. OS upgrade automation and configuration. SMS administration and configuration. Desktop and server security. Certification, Documentation and Quality Assurance for packages and applications created for Windows Server 2003. Co-Ordinate and manage the UAT Lab for users for testing and certification