Collin Anne Conaway
Founder and Principal Planner at Lily & Boothe- Claim this Profile
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Melissa Burch
Collin is an incredible human being who is also a leader who gets things done. I had the fortunate opportunity to work on her team doing amazing things. I witnessed incredibly big things happen that wouldn't have happened without Collin's leadership. Remarkable and detailed oriented leader who builds great teams and who prioritizes people. It was my lucky day when Collin invited me to join her team.
Tiamo Wright
Growing a business is hard work, now add the complexity of regulations and compliance in the insurance space and you can understand the amazing opportunity that I had the pleasure of working alongside Collin to tackle. She is a champion of her team to grow not only individuals, but our companies market share at the same time. Her true love for our customers, mixed in with many other talents made it a magical experience to partner with her everyday and anyone would be lucky to get to partner with her.
Kelsey Rich
Collin is one of the most talented leaders I’ve had the opportunity to work with. She thrives in environments where she can problem-solve, add structure where there is ambiguity, and create clarity for others. Team members feel supported and empowered by Collin’s leadership, as she is an advocate for others and doesn’t shy away from candid and respectful conversations. Her ability to balance strategy with the right attention to detail directly correlates with the impact on NPS and customer satisfaction scores. Collin’s positivity rallies everyone together, and her vision inspires others to reach their full potential. Collin has my highest recommendation as a leader, coach, mentor, and team member.
Melissa Burch
Collin is an incredible human being who is also a leader who gets things done. I had the fortunate opportunity to work on her team doing amazing things. I witnessed incredibly big things happen that wouldn't have happened without Collin's leadership. Remarkable and detailed oriented leader who builds great teams and who prioritizes people. It was my lucky day when Collin invited me to join her team.
Tiamo Wright
Growing a business is hard work, now add the complexity of regulations and compliance in the insurance space and you can understand the amazing opportunity that I had the pleasure of working alongside Collin to tackle. She is a champion of her team to grow not only individuals, but our companies market share at the same time. Her true love for our customers, mixed in with many other talents made it a magical experience to partner with her everyday and anyone would be lucky to get to partner with her.
Kelsey Rich
Collin is one of the most talented leaders I’ve had the opportunity to work with. She thrives in environments where she can problem-solve, add structure where there is ambiguity, and create clarity for others. Team members feel supported and empowered by Collin’s leadership, as she is an advocate for others and doesn’t shy away from candid and respectful conversations. Her ability to balance strategy with the right attention to detail directly correlates with the impact on NPS and customer satisfaction scores. Collin’s positivity rallies everyone together, and her vision inspires others to reach their full potential. Collin has my highest recommendation as a leader, coach, mentor, and team member.
Melissa Burch
Collin is an incredible human being who is also a leader who gets things done. I had the fortunate opportunity to work on her team doing amazing things. I witnessed incredibly big things happen that wouldn't have happened without Collin's leadership. Remarkable and detailed oriented leader who builds great teams and who prioritizes people. It was my lucky day when Collin invited me to join her team.
Tiamo Wright
Growing a business is hard work, now add the complexity of regulations and compliance in the insurance space and you can understand the amazing opportunity that I had the pleasure of working alongside Collin to tackle. She is a champion of her team to grow not only individuals, but our companies market share at the same time. Her true love for our customers, mixed in with many other talents made it a magical experience to partner with her everyday and anyone would be lucky to get to partner with her.
Kelsey Rich
Collin is one of the most talented leaders I’ve had the opportunity to work with. She thrives in environments where she can problem-solve, add structure where there is ambiguity, and create clarity for others. Team members feel supported and empowered by Collin’s leadership, as she is an advocate for others and doesn’t shy away from candid and respectful conversations. Her ability to balance strategy with the right attention to detail directly correlates with the impact on NPS and customer satisfaction scores. Collin’s positivity rallies everyone together, and her vision inspires others to reach their full potential. Collin has my highest recommendation as a leader, coach, mentor, and team member.
Melissa Burch
Collin is an incredible human being who is also a leader who gets things done. I had the fortunate opportunity to work on her team doing amazing things. I witnessed incredibly big things happen that wouldn't have happened without Collin's leadership. Remarkable and detailed oriented leader who builds great teams and who prioritizes people. It was my lucky day when Collin invited me to join her team.
Tiamo Wright
Growing a business is hard work, now add the complexity of regulations and compliance in the insurance space and you can understand the amazing opportunity that I had the pleasure of working alongside Collin to tackle. She is a champion of her team to grow not only individuals, but our companies market share at the same time. Her true love for our customers, mixed in with many other talents made it a magical experience to partner with her everyday and anyone would be lucky to get to partner with her.
Kelsey Rich
Collin is one of the most talented leaders I’ve had the opportunity to work with. She thrives in environments where she can problem-solve, add structure where there is ambiguity, and create clarity for others. Team members feel supported and empowered by Collin’s leadership, as she is an advocate for others and doesn’t shy away from candid and respectful conversations. Her ability to balance strategy with the right attention to detail directly correlates with the impact on NPS and customer satisfaction scores. Collin’s positivity rallies everyone together, and her vision inspires others to reach their full potential. Collin has my highest recommendation as a leader, coach, mentor, and team member.
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Experience
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Lily & Boothe
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Events Services
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1 - 100 Employee
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Founder and Principal Planner
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Jan 2023 - Present
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Senior Director of Operational Excellence
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Feb 2022 - Jan 2023
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Global Director of Client Experience & Delivery
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Jun 2020 - Feb 2022
Helping companies grow internationally.
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Cake Insure
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United States
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Insurance
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1 - 100 Employee
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Chief Operating Officer
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Jun 2019 - Jun 2020
Cake Insure is an industry-groundbreaking cloud-based digital workers’ compensation platform that harnesses the power of Salesforce and AI/machine learning to reduce the time it takes for a small business to secure workers’ compensation from a few days to a few minutes.THE BOTTOM LINE? We’ve devised the fastest and easiest way to buy a workers' comp policy – and disrupted the industry along the way. As this startup’s COO, I was responsible for building Cake's operations from the ground up. Among our successes, we have an industry-leading NPS of 75. AWARDS✪ Celent Model Insurer Award✪ IDG Digital Edge Award✪ HR Tech Outlook Top 10 Workers Compensation & Disability Solution Providers ✪ SMA Innovation in Action Award Show less
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Director, Client & Carrier Happiness
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Jul 2017 - Jun 2020
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Pinnacol Assurance
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United States
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Insurance
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500 - 600 Employee
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Customer Experience Director
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Jan 2015 - Jul 2017
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Senior Communications Specialist
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Feb 2009 - Dec 2014
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Education
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Saint Mary's College
Bachelor of Arts, Communications & Theater