Collette Mcfarlane
Customer Service Associate at MARSHALLS INC- Claim this Profile
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Bio
Experience
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MARSHALLS INC
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United States
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Retail
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1 - 100 Employee
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Customer Service Associate
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Sep 2005 - Present
South Plainfield, New Jersey * Processing cashier register for variances and procedures. * Clerical tasks. * Training cashiers. * Merchandising. * Pricing. * Inventory. * Stocking merchandise. * Processing shipment merchandise. * Processing credit card applications from customer.
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Pinnacle Federal Credit Union
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United States
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Banking
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1 - 100 Employee
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Consumer Loan Specialist
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Sep 2003 - Aug 2016
Edison, New Jersey * Booking of consumer loans, auto, leases, second mortgages and line of credit loans. * Perfected car titles. * Processing gap claims for total loss vehicles. * Adding collateral insurance on car loans that only present liability insurance only. * Receiving high volume incoming calls for payoffs on leased vehicle loans and consumer loans. * Handling customer escalations that may arise in a courteous and professional manner. * Cross trained a few co-workers as back up… Show more * Booking of consumer loans, auto, leases, second mortgages and line of credit loans. * Perfected car titles. * Processing gap claims for total loss vehicles. * Adding collateral insurance on car loans that only present liability insurance only. * Receiving high volume incoming calls for payoffs on leased vehicle loans and consumer loans. * Handling customer escalations that may arise in a courteous and professional manner. * Cross trained a few co-workers as back up coverage,. * Filing. * Postage. * Opening mail. * Adminstrative tasks. * Archive files. Show less
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Education
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Union County College, Cranford, NJ
Associate's degree, Office Systems Technology