Collette Mcfarlane

Customer Service Associate at MARSHALLS INC
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Contact Information
us****@****om
(386) 825-5501
Location
Franklin Park, JE

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Customer Service Associate
      • Sep 2005 - Present

      South Plainfield, New Jersey * Processing cashier register for variances and procedures. * Clerical tasks. * Training cashiers. * Merchandising. * Pricing. * Inventory. * Stocking merchandise. * Processing shipment merchandise. * Processing credit card applications from customer.

    • United States
    • Banking
    • 1 - 100 Employee
    • Consumer Loan Specialist
      • Sep 2003 - Aug 2016

      Edison, New Jersey * Booking of consumer loans, auto, leases, second mortgages and line of credit loans. * Perfected car titles. * Processing gap claims for total loss vehicles. * Adding collateral insurance on car loans that only present liability insurance only. * Receiving high volume incoming calls for payoffs on leased vehicle loans and consumer loans. * Handling customer escalations that may arise in a courteous and professional manner. * Cross trained a few co-workers as back up… Show more * Booking of consumer loans, auto, leases, second mortgages and line of credit loans. * Perfected car titles. * Processing gap claims for total loss vehicles. * Adding collateral insurance on car loans that only present liability insurance only. * Receiving high volume incoming calls for payoffs on leased vehicle loans and consumer loans. * Handling customer escalations that may arise in a courteous and professional manner. * Cross trained a few co-workers as back up coverage,. * Filing. * Postage. * Opening mail. * Adminstrative tasks. * Archive files. Show less

Education

  • Union County College, Cranford, NJ
    Associate's degree, Office Systems Technology
    1988 - 1992

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