Experience

Genesis Financial

• United States
• Financial Services
• 1 - 100 Employee

• Customer Service Specialist

  • Jul 2017 - Present

  Assist our partners with their various needs. Assist our customers with their various needs. Assist our partners with their various needs. Assist our customers with their various needs.



Netflix

• United States
• Entertainment Providers
• 700 & Above Employee

• Customer Service Representative

  • Jan 2014 - Mar 2015

  Assist customers with their accounts. Basic troubleshooting devices and connections. Assist customers with their accounts. Basic troubleshooting devices and connections.



State of Oregon

• Government Administration
• 700 & Above Employee

• Home Care Worker

  • Dec 2012 - Dec 2014



Private Home Care

• Care

  • Feb 2008 - Aug 2010

  Caretaker- I take care of the everyday needs; cooking, cleaning. I managed the medications and all health needs. Caretaker- I take care of the everyday needs; cooking, cleaning. I managed the medications and all health needs.



Clippers Salon for Children

• Receptionist

  • Sep 2007 - Feb 2008

  Setting appointments, answering the phones, receiving payments in the form of checks, credit cards and cash. I tracked the clients for 12 stylists and helped them manage their time. Along with those duties, I also stocked products on the store displays. Setting appointments, answering the phones, receiving payments in the form of checks, credit cards and cash. I tracked the clients for 12 stylists and helped them manage their time. Along with those duties, I also stocked products on the store displays.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Loan Processor

  • Jul 2003 - Nov 2005

  The loan application pipeline was filled with 30 to 60 applications at one time. The number of loans processed per month was 30. I underwrote and approved credit and income for most loans. I was the main contact for clients with questions and concerns. I was also responsible for gathering all the paperwork and data required to get the mortgage funded. The loan application pipeline was filled with 30 to 60 applications at one time. The number of loans processed per month was 30. I underwrote and approved credit and income for most loans. I was the main contact for clients with questions and concerns. I was also responsible for gathering all the paperwork and data required to get the mortgage funded.



Kelly

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Loan Specialist Assistant

  • Mar 2002 - Jul 2003

  I assisted four or more loan specialists ordering homeowners insurance, payoffs and following up on titles/appraisals for all their loans. I performed the final audit, a last inspection of a loan before it can be funded and verified that all required support documents were in the file so there would be no issues at closing. I kept clients apprised of their loan process status with personal calls. I assisted four or more loan specialists ordering homeowners insurance, payoffs and following up on titles/appraisals for all their loans. I performed the final audit, a last inspection of a loan before it can be funded and verified that all required support documents were in the file so there would be no issues at closing. I kept clients apprised of their loan process status with personal calls.