Experience

CATHOLIC COMMUNITY SERVICES OF WESTERN WASHINGTON

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• HR Director of Operations and Compliance

  • May 2023 - Present

• Chief of Staff Human Resources

  • May 2023 - Present



Lifelong

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Labor Relations & Human Resource Director

  • Mar 2022 - Oct 2022

  • Successfully negotiated successor CBA with six weeks that had been unsettled for 2 ½ years prior to arrival. • Supported 167 employee workforce including Director of Healthcare Access, Director of Housing, Director of Aging & Disability Services, Director of Clinical Services, Director of Food and Nutrition, Director of Finance, Director of IT, Director of Facilities, and CEO. • Implemented new hiring processes and onboarding for new employees. • Worked collaboratively with… Show more • Successfully negotiated successor CBA with six weeks that had been unsettled for 2 ½ years prior to arrival. • Supported 167 employee workforce including Director of Healthcare Access, Director of Housing, Director of Aging & Disability Services, Director of Clinical Services, Director of Food and Nutrition, Director of Finance, Director of IT, Director of Facilities, and CEO. • Implemented new hiring processes and onboarding for new employees. • Worked collaboratively with Insurance Providers on health insurance renewals. • Implemented new modules to Paycom software to streamline employee hiring, onboarding, benefit administration, performance management, and payroll. • Improved overall relationship with union partners through collaboration. • Improved employee engagement and satisfaction. • Cleaned up FMLA/WPFMLA tracking and compliance. • Improved employee relations. • Coached new Supervisor’s and Manager’s on how to manage employees. Show less • Successfully negotiated successor CBA with six weeks that had been unsettled for 2 ½ years prior to arrival. • Supported 167 employee workforce including Director of Healthcare Access, Director of Housing, Director of Aging & Disability Services, Director of Clinical Services, Director of Food and Nutrition, Director of Finance, Director of IT, Director of Facilities, and CEO. • Implemented new hiring processes and onboarding for new employees. • Worked collaboratively with… Show more • Successfully negotiated successor CBA with six weeks that had been unsettled for 2 ½ years prior to arrival. • Supported 167 employee workforce including Director of Healthcare Access, Director of Housing, Director of Aging & Disability Services, Director of Clinical Services, Director of Food and Nutrition, Director of Finance, Director of IT, Director of Facilities, and CEO. • Implemented new hiring processes and onboarding for new employees. • Worked collaboratively with Insurance Providers on health insurance renewals. • Implemented new modules to Paycom software to streamline employee hiring, onboarding, benefit administration, performance management, and payroll. • Improved overall relationship with union partners through collaboration. • Improved employee engagement and satisfaction. • Cleaned up FMLA/WPFMLA tracking and compliance. • Improved employee relations. • Coached new Supervisor’s and Manager’s on how to manage employees. Show less



FOX 13 Seattle

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Human Resources Director

  • Nov 2021 - Jan 2022

  • Supported 150 employee workforce including Senior Vice President General Manager, Vice President of Sales, Vice President of Creative Services, Vice President of Engineering, and Vice President of News Operations. • Collaborated with Corporate Headquarters on all HR initiatives. • Responsible for employee relations, workplace investigations, performance management, employment programs, recruiting and applicant tracking, performance management and performance evaluation administration,… Show more • Supported 150 employee workforce including Senior Vice President General Manager, Vice President of Sales, Vice President of Creative Services, Vice President of Engineering, and Vice President of News Operations. • Collaborated with Corporate Headquarters on all HR initiatives. • Responsible for employee relations, workplace investigations, performance management, employment programs, recruiting and applicant tracking, performance management and performance evaluation administration, FMLA, Workers’ Compensation, policy administration, and affirmative action compliance and monitoring. • Assisted in the transition from an independently owned multi-media company to a Fox Corporation company. • Improved Recruitment Processes through updating and cleaning up Applicant Tracking System. • Improved employee engagement and satisfaction. Show less • Supported 150 employee workforce including Senior Vice President General Manager, Vice President of Sales, Vice President of Creative Services, Vice President of Engineering, and Vice President of News Operations. • Collaborated with Corporate Headquarters on all HR initiatives. • Responsible for employee relations, workplace investigations, performance management, employment programs, recruiting and applicant tracking, performance management and performance evaluation administration,… Show more • Supported 150 employee workforce including Senior Vice President General Manager, Vice President of Sales, Vice President of Creative Services, Vice President of Engineering, and Vice President of News Operations. • Collaborated with Corporate Headquarters on all HR initiatives. • Responsible for employee relations, workplace investigations, performance management, employment programs, recruiting and applicant tracking, performance management and performance evaluation administration, FMLA, Workers’ Compensation, policy administration, and affirmative action compliance and monitoring. • Assisted in the transition from an independently owned multi-media company to a Fox Corporation company. • Improved Recruitment Processes through updating and cleaning up Applicant Tracking System. • Improved employee engagement and satisfaction. Show less



State of Washington

• Government Administration
• 700 & Above Employee

• Deputy HR Director WSDOT/WSF

  • Oct 2019 - Sep 2020

  ● Led 5-member HR team supporting a 2.8K employee workforce, advising executive leadership and driving proactive contract workforce policy interpretation according to industry best practice. ● Implemented single-source customer service model to enable rapid communications with 13 union groups by improving existing phone systems to achieve the successful connection of 95% of calls. ● Reduced grievances 80% and improved settlement investigation times from an average of 9 months to weeks… Show more ● Led 5-member HR team supporting a 2.8K employee workforce, advising executive leadership and driving proactive contract workforce policy interpretation according to industry best practice. ● Implemented single-source customer service model to enable rapid communications with 13 union groups by improving existing phone systems to achieve the successful connection of 95% of calls. ● Reduced grievances 80% and improved settlement investigation times from an average of 9 months to weeks, collaborating with leadership teams and union reps to form a unified, goal-focused response. ● Resolved 47 employee investigations regarding hostile work environments and fraudulent work hours. ● Drove COVID-19 response, successfully transitioning 10%+ high-risk employee workforce to a remote environment and implementing PPE, contact tracing, isolation, and other governor-mandated pandemic guidelines for essential workers. ● Established telework and remote training for 285+ high risk employees, additionally implementing 1 day/week furlough program to reduce costs and keep essential transportation accessible to 24M annual passengers. ● Collaborated with the executive team, developing a functional HR department capable of issue response and resolution by promoting and championing a growth mindset-based employee engagement strategy. Show less ● Led 5-member HR team supporting a 2.8K employee workforce, advising executive leadership and driving proactive contract workforce policy interpretation according to industry best practice. ● Implemented single-source customer service model to enable rapid communications with 13 union groups by improving existing phone systems to achieve the successful connection of 95% of calls. ● Reduced grievances 80% and improved settlement investigation times from an average of 9 months to weeks… Show more ● Led 5-member HR team supporting a 2.8K employee workforce, advising executive leadership and driving proactive contract workforce policy interpretation according to industry best practice. ● Implemented single-source customer service model to enable rapid communications with 13 union groups by improving existing phone systems to achieve the successful connection of 95% of calls. ● Reduced grievances 80% and improved settlement investigation times from an average of 9 months to weeks, collaborating with leadership teams and union reps to form a unified, goal-focused response. ● Resolved 47 employee investigations regarding hostile work environments and fraudulent work hours. ● Drove COVID-19 response, successfully transitioning 10%+ high-risk employee workforce to a remote environment and implementing PPE, contact tracing, isolation, and other governor-mandated pandemic guidelines for essential workers. ● Established telework and remote training for 285+ high risk employees, additionally implementing 1 day/week furlough program to reduce costs and keep essential transportation accessible to 24M annual passengers. ● Collaborated with the executive team, developing a functional HR department capable of issue response and resolution by promoting and championing a growth mindset-based employee engagement strategy. Show less



City of Lincoln City

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Human Resources Director

  • Nov 2015 - Sep 2019

  ● Spearheaded HR operations according to municipal code and legal and ethical standards, supporting a city of 8K. ● Streamlined talent acquisition activities including testing, interviewing, orientation, and training fully staffing police force for the first time in 10 years while reducing recruiting costs and targeting high potential candidates. ● Saved $45K in contract labor negotiation costs by self-performing negotiations, additionally cutting attorney costs for unit… Show more ● Spearheaded HR operations according to municipal code and legal and ethical standards, supporting a city of 8K. ● Streamlined talent acquisition activities including testing, interviewing, orientation, and training fully staffing police force for the first time in 10 years while reducing recruiting costs and targeting high potential candidates. ● Saved $45K in contract labor negotiation costs by self-performing negotiations, additionally cutting attorney costs for unit clarifications, workers' compensation, and unemployment appeals, delivering case law-cited responses. ● Mentored department heads to improve employee coaching and discipline, driving a continuous improvement performance management culture. ● Rewrote 20-year old Personnel Policies and Procedures Manual according to current employment law and best practices, obtaining executive buy-in and training staff on new standards. ● Successfully bargained and ratified labor contracts with the Lincoln City Police Employee Association and the American Federation of State, County, and Municipal Employees Union, Council 75. ● Implemented and deployed new HRIS system reducing time to perform tasks 60%+ by automating applicant tracking, time and labor management, and payroll. ● Launched a new performance evaluation system, redesigning number ranking to focus on goal achievements, and integrating with HRIS to automate tracking. Show less ● Spearheaded HR operations according to municipal code and legal and ethical standards, supporting a city of 8K. ● Streamlined talent acquisition activities including testing, interviewing, orientation, and training fully staffing police force for the first time in 10 years while reducing recruiting costs and targeting high potential candidates. ● Saved $45K in contract labor negotiation costs by self-performing negotiations, additionally cutting attorney costs for unit… Show more ● Spearheaded HR operations according to municipal code and legal and ethical standards, supporting a city of 8K. ● Streamlined talent acquisition activities including testing, interviewing, orientation, and training fully staffing police force for the first time in 10 years while reducing recruiting costs and targeting high potential candidates. ● Saved $45K in contract labor negotiation costs by self-performing negotiations, additionally cutting attorney costs for unit clarifications, workers' compensation, and unemployment appeals, delivering case law-cited responses. ● Mentored department heads to improve employee coaching and discipline, driving a continuous improvement performance management culture. ● Rewrote 20-year old Personnel Policies and Procedures Manual according to current employment law and best practices, obtaining executive buy-in and training staff on new standards. ● Successfully bargained and ratified labor contracts with the Lincoln City Police Employee Association and the American Federation of State, County, and Municipal Employees Union, Council 75. ● Implemented and deployed new HRIS system reducing time to perform tasks 60%+ by automating applicant tracking, time and labor management, and payroll. ● Launched a new performance evaluation system, redesigning number ranking to focus on goal achievements, and integrating with HRIS to automate tracking. Show less


Ketchikan Indian Community
• United States
• Hospital & Health Care
• 1 - 100 Employee
• Human Resources Director

  • Sep 2013 - Dec 2013

Alaska Timber Insurance Exchange
• Human Resources Manager/Office Manager

  • Jan 2011 - Jul 2013

E.C. Phillips & Son
• United States
• Fisheries
• 1 - 100 Employee
• Human Resource Manager

  • May 2009 - Dec 2010

Skinner Sales & Service
• United States
• Individual and Family Services
• Human Resources Manager

  • May 2007 - May 2008