Colleen Stuart
Client Experience Coordinator at NBS Commercial Interiors- Claim this Profile
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Bio
Credentials
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Procore Certified: Project Manager, Financial Management at Specialty Contractor
Procore TechnologiesFeb, 2021- Nov, 2024 -
Procore Certified: Project Manager (Core Tools)
Procore TechnologiesAug, 2018- Nov, 2024
Experience
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NBS Commercial Interiors
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United States
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Furniture and Home Furnishings Manufacturing
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100 - 200 Employee
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Client Experience Coordinator
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Sep 2017 - Present
Work directly with sales team, designers, and other NBS disciplines to increase sales and exceed client expectations; Oversee the order management process including quote and order processing, order tracking, scheduling and invoicing; Serve as intermediary between NBS disciplines, vendors and end users; Provide a superior customer service experience Work directly with sales team, designers, and other NBS disciplines to increase sales and exceed client expectations; Oversee the order management process including quote and order processing, order tracking, scheduling and invoicing; Serve as intermediary between NBS disciplines, vendors and end users; Provide a superior customer service experience
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LOTH, Inc
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Sales Coordinator
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Apr 2015 - Jun 2017
Worked directly with sales team, designers, and clientele to oversee sales management process; Oversaw pre-order planning, quote and order processing, order tracking, and scheduling; Collaborated with designers to examine layouts and quote/order accuracy; Orchestrated solutions for seamless installations and deliveries to end users; Corresponded with accounting department on invoice errors and issues Worked directly with sales team, designers, and clientele to oversee sales management process; Oversaw pre-order planning, quote and order processing, order tracking, and scheduling; Collaborated with designers to examine layouts and quote/order accuracy; Orchestrated solutions for seamless installations and deliveries to end users; Corresponded with accounting department on invoice errors and issues
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Mosaic Design Studio
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United States
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Design Services
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1 - 100 Employee
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Interior Designer
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Nov 2013 - Apr 2015
Construction and FFE budget development; Space Planning; Furniture, Artwork, Accessories, Window Treatment Selection and Procurement; Color consultation; Furniture, Fabric and Finish Selection; On-site installation and accessorizing; Expertise on selections for Senior Living - Independent Living, Assisted Living, Skilled Nursing, and Memory Care; Project Management; Weekly coordination meetings for clients with multiple projects to oversee vendors; Medical Equipment planning Construction and FFE budget development; Space Planning; Furniture, Artwork, Accessories, Window Treatment Selection and Procurement; Color consultation; Furniture, Fabric and Finish Selection; On-site installation and accessorizing; Expertise on selections for Senior Living - Independent Living, Assisted Living, Skilled Nursing, and Memory Care; Project Management; Weekly coordination meetings for clients with multiple projects to oversee vendors; Medical Equipment planning
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Tim O'Neil & Associates
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Administrative Assistant
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May 2012 - Nov 2013
Generated quotes and pricing for numerous manufacturers' product lines, assembled furniture bid alternatives, organized and maintained literature and sample materials, formal business communication, webmaster, marketing / social media coordinator, design consultant for small interiors projects, general tech support Generated quotes and pricing for numerous manufacturers' product lines, assembled furniture bid alternatives, organized and maintained literature and sample materials, formal business communication, webmaster, marketing / social media coordinator, design consultant for small interiors projects, general tech support
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Nvironment
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Columbus, Ohio
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Designer
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May 2012 - Sep 2012
Assisted with the completion of numerous projects during various stages in design from construction documents and presentation materials to finish selections Assisted with the completion of numerous projects during various stages in design from construction documents and presentation materials to finish selections
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Kent State University
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United States
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Higher Education
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700 & Above Employee
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Accreditation Exhibit Assistant
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Jan 2012 - May 2012
Organized and repaired models and projects for display, pinned up projects, and aided with the construction of exhibit displays Organized and repaired models and projects for display, pinned up projects, and aided with the construction of exhibit displays
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Tim O'Neil & Associates
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Intern
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May 2011 - Aug 2011
Generated construction bid alternatives and product specifications, organized and maintained literature and sample materials, used formal business communication Generated construction bid alternatives and product specifications, organized and maintained literature and sample materials, used formal business communication
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Education
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Michigan State University - Eli Broad College of Business
Executive MBA Candidate -
Kent State University
Bachelor of Arts (B.A.), Interior Design