Experience

Baker Hill

• United States
• Banking
• 100 - 200 Employee

• Program Manager

  • May 2023 - Present

  Carmel, Indiana, United States

• Project Manager Team Lead

  • Aug 2022 - May 2023

• Client Services Partner

  • Oct 2020 - Aug 2022

  Carmel, Indiana, United States

• Project Manager

  • May 2015 - Oct 2020

  Carmel, IN



KAR Auction Services, Inc

• Project Manager

  • Nov 2014 - May 2015

  Carmel, IN Contract Position I ran internal projects in ITSS department



Interactive Intelligence

• United States
• Education
• 1 - 100 Employee

• Associate Project Manager

  • Jul 2013 - Oct 2014

  Indianapolis, Indiana Area - Manage/coordinate hosted infrastructure for new customer implementations including VM spin up and base install, MPLS/RVA/circuit connectivity, SIP and telco connectivity, network connectivity, and transitions to our support teams - Work with our Professional Services teams, customers, and third party carriers to prepare, handoff, and support customer environments - Lead customer calls for kickoff, network requirements, and infrastructure questions - Current projects include customers… Show more - Manage/coordinate hosted infrastructure for new customer implementations including VM spin up and base install, MPLS/RVA/circuit connectivity, SIP and telco connectivity, network connectivity, and transitions to our support teams - Work with our Professional Services teams, customers, and third party carriers to prepare, handoff, and support customer environments - Lead customer calls for kickoff, network requirements, and infrastructure questions - Current projects include customers in North America, Japan, and Australia Show less



Experian

• Information Services
• 700 & Above Employee

• Client Analyst/Learning and Development Specialist

  • Aug 2010 - Jul 2013

  Carmel, IN - Travel throughout the US to our clients - Train our clients on the multiple banking software products we offer - Work with various levels of the organization to communicate with clients on upcoming releases - Assist our clients on their various educational needs - Expand my knowledge for our clients and their banking needs



Arnett Management Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Project Coordinator

  • Jan 2010 - Aug 2010

   Provide top service to our clients - Update our database with new and current information on candidates and clients - Work one on one with candidates to prepare them for job interviews - Search for and retain candidates on various job boards



Experian Decision Analytics

• Italy
• 1 - 100 Employee

• Client Services Analyst

  • Jul 2008 - Dec 2009

  Carmel, IN - Diagnose, troubleshoot and resolve client issues - Update customer resource management system - Work closely with all levels of the organization