Colleen Small

Human Resources Director at Williams Company
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando

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Experience

    • United States
    • Construction
    • 100 - 200 Employee
    • Human Resources Director
      • Jul 2021 - Present

      Orlando, Florida, United States We are a 100% Employee-Owned construction company with a 100-year legacy of providing incredible construction services to our clients! With our expertise and our financial strength, we develop K-12 Education, Higher Education, Retail, Religious, Industrial, Interior Build-out, Senior Living, and Theme projects in Florida and across the Southeast. We self-perform much of our own carpentry and concrete work and have specialized in tilt-up construction since the 1960’s. Voted as one… Show more We are a 100% Employee-Owned construction company with a 100-year legacy of providing incredible construction services to our clients! With our expertise and our financial strength, we develop K-12 Education, Higher Education, Retail, Religious, Industrial, Interior Build-out, Senior Living, and Theme projects in Florida and across the Southeast. We self-perform much of our own carpentry and concrete work and have specialized in tilt-up construction since the 1960’s. Voted as one of the Top 10 "Best Companies"​ to work for by Florida Trend Magazine, Williams Company offers a family-oriented workplace with plenty of opportunities to grow, prosper and take on exciting challenges. Join Our Team! www.williamsco.com/careers Show less

    • United States
    • Fabricated Metal Products
    • 1 - 100 Employee
    • Human Resources Director
      • Oct 2019 - Mar 2021

      Sanford, Florida Sheet Metal Manufacturing company of 150 employees and $25 million in revenue producing products for the traffic, communication and various other industries. Integral part of the Leadership Team with a focus on cultivating and acquiring talent, at all levels of the organization, to meet the company’s strategic goals. Below are a few of the successes: * Improved administrative process through implementation of a single HRIS system in first five months. * Restructured leadership team… Show more Sheet Metal Manufacturing company of 150 employees and $25 million in revenue producing products for the traffic, communication and various other industries. Integral part of the Leadership Team with a focus on cultivating and acquiring talent, at all levels of the organization, to meet the company’s strategic goals. Below are a few of the successes: * Improved administrative process through implementation of a single HRIS system in first five months. * Restructured leadership team and organization to maximize performance. * Improved time to fill by 20% in first six months through creative recruiting tactics. * Recruited 141 positions in 16 months. * Streamlined our performance review and instituted a compensation matrix. * Created an engaging employee orientation and instituted online onboarding. * Overhauled our job descriptions to create alignment with positions increasing candidate success Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • HR Business Partner
      • Feb 2018 - Oct 2019

      Longwood, FL Recruited to join their expanding HR department and assist in the improvement of services quality for 1300 employees and producers throughout 15 states and the UK. I directly manage the HR activities for a region of 350 employees, focused on organizational effectiveness, employee relations, compensation, performance management, employee satisfaction and retention, and training and development. I am adept at facilitating innovative growth strategies through successful budget forecasting and… Show more Recruited to join their expanding HR department and assist in the improvement of services quality for 1300 employees and producers throughout 15 states and the UK. I directly manage the HR activities for a region of 350 employees, focused on organizational effectiveness, employee relations, compensation, performance management, employee satisfaction and retention, and training and development. I am adept at facilitating innovative growth strategies through successful budget forecasting and planning. I also direct three HR coordinators in the design and implementation of process improvements in administration of three benefits platforms and onboarding activities. Key Accomplishments: ● Drive performance management and succession planning processes, in alignment with business objectives to attract, retain, and engage high performing employees and reduce turn-over rate. ● Collaborated with team members in implementation of new HRIS system, transitioning from Kronos based system to Exponent HR, improving efficiency and productivity. ● Launched employee manual overhaul project, redesigned and deployed performance review process and management training class, maximizing organizational efficiency. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Human Resources Director | Owner/Operator
      • Dec 2008 - Aug 2017

      Natchez, Ms In this position, I directed the HR department for a privately-owned franchise consisting of five restaurants with an annual revenue of $11M. I transformed the HR department into a strategic partner supporting the company vision of growth, profitability, and service excellence, in compliance with FMLA, ADA, TITLE VII, ACA, and EEO. I recruited additional HR staff members to assist in administration of A/P, payroll and HR initiatives to accommodate the company’s high growth. I consistently… Show more In this position, I directed the HR department for a privately-owned franchise consisting of five restaurants with an annual revenue of $11M. I transformed the HR department into a strategic partner supporting the company vision of growth, profitability, and service excellence, in compliance with FMLA, ADA, TITLE VII, ACA, and EEO. I recruited additional HR staff members to assist in administration of A/P, payroll and HR initiatives to accommodate the company’s high growth. I consistently applied my strengths in business forecasting, planning, and budgeting, to accelerate company growth. Key Accomplishments: ● Orchestrated training and development programs for 50 managers, introducing advanced strategies for talent development, ensuring a high performing organization. ● Drove an organizational shift in managerial structure, supervision style, and performance measurements, improving management turnover by 20%, ● Developed hospitality program integrated into orientation and onboarding process for new hires, improving hospitality scores by 25%. ● Launched centralized hiring program, resulting in year over year decrease of 90-day and annual turnover numbers. ● Facilitated staffing of 60 crew members and 10 managers for new restaurant site within four-month period. Show less

    • Owner/Operator
      • Nov 2003 - Dec 2008

      Vicksburg, MS Oversaw the day to day operations of a 33 room boutique hotel situated on 5 acres and encompassing 9 buildings. Included was a full service fine dining restaurant that was open for breakfast and dinner seven days a week. Maintained a staff of 50 which included front and back of house restaurant staff, bar staff, front desk personnel, event staff, housekeeping and maintenance. Acted as the General Manager for the property responsible for every aspect of operations.

Education

  • Concordia University-Wisconsin
    Bachelor's degree, Business Administration and Management, General
    1998 - 2002
  • Strayer University
    Master's degree, Jack Welch MBA with Human Resource Concentration
    2019 - 2021

Community

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