Colleen Shaffer

Customer Care Representative at CMC Energy Services
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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Experience

    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Customer Care Representative
      • Jul 2021 - Present

      • Made outbound calls to customers to qualify them for the program • Took inbound calls from customers to schedule appointments • Educated all customers about energy efficiency • Made outbound calls to customers to qualify them for the program • Took inbound calls from customers to schedule appointments • Educated all customers about energy efficiency

    • Co-Head Teacher
      • Dec 2018 - Jul 2021

      • Wrote weekly lesson plans covering various learning objectives • Completed monthly observations for entire classroom • Monitored overall child development for entire classroom • Wrote weekly lesson plans covering various learning objectives • Completed monthly observations for entire classroom • Monitored overall child development for entire classroom

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service
      • Jun 2012 - Sep 2015

      • Assisted customers in a timely and positive fashion • Merchandised product • Checked and rotated products by date • Assisted customers in a timely and positive fashion • Merchandised product • Checked and rotated products by date

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Specialist
      • Jan 2011 - Jan 2012

      • Created unique e-mail campaigns for a variety of businesses • Wrote copy and placed ads in print media • Created, updated, and maintained large databases • Created unique e-mail campaigns for a variety of businesses • Wrote copy and placed ads in print media • Created, updated, and maintained large databases

    • United States
    • Retail
    • 700 & Above Employee
    • Cook III
      • Jun 2001 - Jan 2011

      • Trained new employees • Placed and put away orders • Merchandised new product • Trained new employees • Placed and put away orders • Merchandised new product

Education

  • Clarion University of Pennsylvania
    Bachelor's degree, Mass Communication/Media Studies
    2004 - 2007
  • Clarion University of Pennsylvania
    Bachelor's degree, Mass Communication/Media Studies
    2004 - 2007

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