Colleen Perquin
User Experience Researcher at Fix.com- Claim this Profile
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Credentials
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Advance Your Skills as a User Experience Researcher
LinkedInJan, 2022- Sep, 2024 -
Design Thinking: Understanding the Process
LinkedInJan, 2022- Sep, 2024 -
Simplifying Web Development with Accessibility Best Practices
LinkedInDec, 2021- Sep, 2024 -
UX Foundations: Research
LinkedInDec, 2021- Sep, 2024 -
UX Research Methods: Card Sorting
LinkedInDec, 2021- Sep, 2024 -
UX Research Methods: Interviewing
LinkedInDec, 2021- Sep, 2024 -
Dog Emotion and Cognition (Duke University)
CourseraMay, 2019- Sep, 2024 -
Animal Behaviour and Welfare (University of Edinburgh, Royal Dick School of Veterinary Medicine)
CourseraOct, 2017- Sep, 2024 -
Introduction to Genomic Technologies (Johns Hopkins University)
CourseraMay, 2016- Sep, 2024
Experience
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Fix.com
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Canada
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Consumer Goods
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1 - 100 Employee
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User Experience Researcher
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Oct 2021 - Present
Co-building a UX research practice including research operations. Recruiting, managing and interviewing research participants as well as building a consistent pool of research participants. Top to bottom QA of all website properties as well as applications. Increasing visibility of the UX department within the company. Conducted in-person and online user testing. Managed multiple projects simultaneously and was given the opportunity to explore my own research projects within the company. Identified key insights leading to updated content and design for top-traffic webpages. Show less
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Western University
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Higher Education
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1 - 100 Employee
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Research Assistant
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Apr 2021 - Sep 2021
Spent time learning ArcGIS in order to analyze spatial data in relation to human settlement patterns. Worked with raw data and processed it into visually appropriate, succinct, and publishable formats. Spent time learning ArcGIS in order to analyze spatial data in relation to human settlement patterns. Worked with raw data and processed it into visually appropriate, succinct, and publishable formats.
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East Village Animal Hospital
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Canada
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Research
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1 - 100 Employee
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Veterinary Technician
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Aug 2018 - Dec 2020
Valued in this role for upholding the highest quality care standards and putting patients first. I developed relationships with the clients and enjoyed discussing their pet's health at each visit. I closely followed hospital protocol, maintained open communication with all staff to ensure an efficient and productive day while upholding clinic values and prioritizing a positive client experience. I also developed a new and thorough cleaning and disinfecting protocol for the clinic.
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Veterinary Assistant
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Oct 2015 - Aug 2018
I was valued in this role for maintaining focus and efficiency in daily procedures. I worked closely with the surgical and medical team to ensure quality patient care as well as helping to direct the clinic volunteers.
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Education
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BrainStation
UX Design, Design and Visual Communications, General -
Western University
Bachelor of Arts - BA, Honours Anthropology with a focus on Biological Anthropology and Archaeology, Minor in Biology -
D'AL School of Equine Massage Therapy
Equine Massage Therapist, Equine Massage Therapy -
University of Guelph, Kemptville College
Agricultural Studies, Equine Option, Large Animal (Equine) Welfare/Management