Experience

GEM Switchboards
• Australia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Office Manager

  • Oct 2021 - Present


Hancock Pest Control

• Australia

• Office Assistant

  • Aug 2020 - Present

  • Providing high-level administrative support to the local pest control business • Attending to incoming phone calls and booking service visits, inspections and pool certifications • Resolving customer queries promptly and effectively • Making outbound calls to customers to provide follow up service • Managing workflow and coordinating the appointment calendar • Maintaining customer data on the company database • Processing correspondence and reports • Providing high-level administrative support to the local pest control business • Attending to incoming phone calls and booking service visits, inspections and pool certifications • Resolving customer queries promptly and effectively • Making outbound calls to customers to provide follow up service • Managing workflow and coordinating the appointment calendar • Maintaining customer data on the company database • Processing correspondence and reports



Smart Repair Australia

• Australia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Accounts Manager / Office Administrator

  • Jun 2016 - Aug 2020

  • Managed the administration and accounting function of the automotive body repairs workshop • Attended to and resolved customer enquiries and issues • Coordinated work schedules and managed customer bookings • Processed accounts payable and receivable and reconciled statements • Managed payroll function and assisted staff with HR issues • Performed end of month account reconciliation and lodged Business Activity Statement • Controlled the parts inventory ensuring stock was replenished • Coordinated the parts fitting schedule • Managed the workers' compensation claims and followed up with the insurer Show less


Various
• Financial Services
• 1 - 100 Employee
• Short term contracts

  • Oct 2014 - Jun 2016


Rusca Bros Mining

• Site Administrator

  • Jan 2013 - Oct 2014

  • Provided quality site administration and support to the mining operations • Arranged travel and work schedules for site workers • Managed roster, timesheets and daily reports • Processed all financial tasks including accounts, purchasing and expense claims • Coordinated transport and logistics of equipment • Provided quality site administration and support to the mining operations • Arranged travel and work schedules for site workers • Managed roster, timesheets and daily reports • Processed all financial tasks including accounts, purchasing and expense claims • Coordinated transport and logistics of equipment



Ter

• International Trade and Development
• 1 - 100 Employee

• Site Administrator / Truck Driver

  • Jan 2011 - May 2012

  • Provided quality site administration and support to the mining operations • Operated mobile mining equipment when required • Produced daily activity reports • Managed reception and inbound phone and email queries • Coordinated roster and arranged FIFO travel • Processed purchasing and receipting in Greentree • Inducted and onboarded new employees • Provided quality site administration and support to the mining operations • Operated mobile mining equipment when required • Produced daily activity reports • Managed reception and inbound phone and email queries • Coordinated roster and arranged FIFO travel • Processed purchasing and receipting in Greentree • Inducted and onboarded new employees



OneSteel

• Australia
• Mining
• 200 - 300 Employee

• Office Manager / PA, Reinforcing Division

  • 2007 - 2010

  • Provided high level secretarial support to the NSW Regional Manager and Management Team• Managed the daily calendar, coordinated meetings and scheduled appointments• Organised management meetings, created agendas, recorded and distributed minutes to all attendees• Created and produced PowerPoint presentations, formal correspondence and corporate documents and activity reports• Organised and coordinated various events including state conferences, trade nights and VIP events• Managed the purchasing and replenishment of office supplies• Performed banking and accounts reconciliation• Coordinated online testing for recruitment and staff inductions• Maintained company records and contacts database ensuring meticulous accuracy Show less

• Inventory Coordinator, Steel and Tube Division

  • 2004 - 2007

  • Controlled inventory, procured stock and monitored stock levels for the Steel and Tube division• Developed and implemented a more efficient stocktake procedure• Participated in a safety and awareness program to encourage safe practices (Six Sigma)• Maintained the SAP ERP system with accurate inventory data• Performed relief reception duties