Colleen Mantle
Operations Support Coordinator at Te Pou- Claim this Profile
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Bio
I joined Highbury's Community team in 2004 and Colleen was one of the first people who helped me to settle in. Her skills and expertise, particularly with regard to the extensive administrative requirements, were invaluable. All the team members worked together to provide the students with the support they needed to enable them succeed. Apart from offering tutor support, exam papers had to be marked and processed, classrooms and equipment had to be set up and maintained, handouts prepared and printed as well as maintenance of attendance and exam results on the database. Colleen's attention to detail in all aspects of working within the department enabled us to work efficiently and effectively, she was a pleasure to work with.
Colleen is a great Microsoft Certified Trainer and was an awesome colleague to work with. I had the pleasure of working with her at ACE Training from 2007 to 2012 and was always in awe of Colleen’s passion for learning and passing this learning on in her training sessions. She has the ability to train a wide variety of Microsoft products and various level of difficulty. Colleen would be an asset to any company that requires a trainer and comes with my heartfelt recommendation.
I joined Highbury's Community team in 2004 and Colleen was one of the first people who helped me to settle in. Her skills and expertise, particularly with regard to the extensive administrative requirements, were invaluable. All the team members worked together to provide the students with the support they needed to enable them succeed. Apart from offering tutor support, exam papers had to be marked and processed, classrooms and equipment had to be set up and maintained, handouts prepared and printed as well as maintenance of attendance and exam results on the database. Colleen's attention to detail in all aspects of working within the department enabled us to work efficiently and effectively, she was a pleasure to work with.
Colleen is a great Microsoft Certified Trainer and was an awesome colleague to work with. I had the pleasure of working with her at ACE Training from 2007 to 2012 and was always in awe of Colleen’s passion for learning and passing this learning on in her training sessions. She has the ability to train a wide variety of Microsoft products and various level of difficulty. Colleen would be an asset to any company that requires a trainer and comes with my heartfelt recommendation.
I joined Highbury's Community team in 2004 and Colleen was one of the first people who helped me to settle in. Her skills and expertise, particularly with regard to the extensive administrative requirements, were invaluable. All the team members worked together to provide the students with the support they needed to enable them succeed. Apart from offering tutor support, exam papers had to be marked and processed, classrooms and equipment had to be set up and maintained, handouts prepared and printed as well as maintenance of attendance and exam results on the database. Colleen's attention to detail in all aspects of working within the department enabled us to work efficiently and effectively, she was a pleasure to work with.
Colleen is a great Microsoft Certified Trainer and was an awesome colleague to work with. I had the pleasure of working with her at ACE Training from 2007 to 2012 and was always in awe of Colleen’s passion for learning and passing this learning on in her training sessions. She has the ability to train a wide variety of Microsoft products and various level of difficulty. Colleen would be an asset to any company that requires a trainer and comes with my heartfelt recommendation.
I joined Highbury's Community team in 2004 and Colleen was one of the first people who helped me to settle in. Her skills and expertise, particularly with regard to the extensive administrative requirements, were invaluable. All the team members worked together to provide the students with the support they needed to enable them succeed. Apart from offering tutor support, exam papers had to be marked and processed, classrooms and equipment had to be set up and maintained, handouts prepared and printed as well as maintenance of attendance and exam results on the database. Colleen's attention to detail in all aspects of working within the department enabled us to work efficiently and effectively, she was a pleasure to work with.
Colleen is a great Microsoft Certified Trainer and was an awesome colleague to work with. I had the pleasure of working with her at ACE Training from 2007 to 2012 and was always in awe of Colleen’s passion for learning and passing this learning on in her training sessions. She has the ability to train a wide variety of Microsoft products and various level of difficulty. Colleen would be an asset to any company that requires a trainer and comes with my heartfelt recommendation.
Credentials
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Microsoft Office 2007 Master Specialist
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Microsoft Office 2010 Master Specialist
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Microsoft Office Master Instructor 2003
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Experience
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Te Pou
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Health, Wellness & Fitness
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1 - 100 Employee
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Operations Support Coordinator
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Nov 2015 - Present
• Coordination of online grants portal – from application to payment• Reconciliation of managers credit cards• Liaising with Finance and IT• Creating purchase orders and receipting invoices• Coordinating all travel and accommodation• Managing three inboxes• Asset management• Liaising with external contractors
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ACE Training
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Professional Training and Coaching
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1 - 100 Employee
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Microsoft Certified Trainer
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2007 - Nov 2015
• Training Microsoft Applications for Corporate groups.• Maintaining standards and creating processes.• Creating courses for customised training including courseware books and practice examples.• Supporting clients through phone and email queries.• Responsible for maintaining quality and accuracy in courseware and online evaluations.• Advising clients of their learning progression.• Assisting the Sales team.
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Learning Support Assistant
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Jul 2004 - May 2007
Delivery of IT courses ranging from basic intro through to Level 3 qualifications in the College Flexi Centre.Assisting adult learners of all levels at a flexible learning environment.
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Assistant Manager
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Oct 2001 - Jun 2004
Promoted to Assistant Manager after nine months in a sales assistant position.Awarded “Top Sales Person of the Year” in 2002 and 2003.Achieved 100% score for Mystery Shopper.Responsible for driving sales targets through example, staff mentoring and inventory control. Brand development and promotions. Travelling to other stores when needed.Managed staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and mentoring employees; initiating, coordinating, and enforcing systems, policies, and procedures.
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Education
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George Ward
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Highbury College
Community
