Colleen Luther, CIC
Account Executive at CRS Insurance Brokerage- Claim this Profile
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Bio
Experience
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CRS Insurance Brokerage
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United States
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Insurance
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1 - 100 Employee
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Account Executive
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Oct 2022 - Present
• Responsible for remarketing lines of coverage to admitted and non-admitted markets. • Generates renewal proposal and presents to insureds via online platform or in person. • Review insurance requirements contained within B2B contracts & advises insured accordingly of additional coverages needed for contract compliance. • Educates insureds on existing coverages and recommended coverages to further protect their business. • Mentors Account Managers to provide them a foundation on decisions and to foster their growth potential.
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Holmes Murphy & Associates
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United States
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Insurance
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200 - 300 Employee
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Client Service Consultant
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May 2018 - Sep 2022
• 120-150 days out from renewal date: Sets up internal team members assigned to account to discuss incumbent rate outlook, claim issues, loss control methods, marketing history, & renewal strategy. • Responsible for remarketing lines of coverage to admitted and non-admitted markets. • Generates renewal proposal and presents to insureds via online platform or in person. • Conducts audit reviews, initiates audit disputes, follow-up with insureds on outstanding agency billed invoices, respond via email or phone to insured’s inquiries. • Review insurance requirements contained within B2B contracts & advises insured accordingly of additional coverages needed for contract compliance. • Educates insureds on existing coverages and recommended coverages to further protect their business.
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CoBiz Financial
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United States
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Financial Services
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1 - 100 Employee
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Sr. Commercial Lines Account Manager
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Jan 2014 - May 2018
Manages & services all phases of existing accounts for assigned book of business. Manages & services all phases of existing accounts for assigned book of business.
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CNA Insurance
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United States
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Insurance
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700 & Above Employee
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Client Service Specialist
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Feb 2012 - Jan 2014
Answered incoming call center calls from existing insureds & retail agents in 48 states. Assisted caller on coverage inquiries, processed new business quotes, endorsements, COI/EOI/auto ID cards
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Policy Service Representative
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Jul 2010 - Jan 2012
Rated & produced quotes for middle market new business & renewal policies. Also, issued endorsements.
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Education
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Dean College
Business Administration and Management, General