Experience

Medaille University

• Higher Education
• 200 - 300 Employee

• College Admissions Advisor, Upward Bound Classic and Math/Science

  • Apr 2022 - Present

• Academic Advisor, Upward Bound Classic

  • Apr 2021 - Apr 2022

  *Facilitated bi-weekly academic advising sessions with all students in the program*Collaborated as a vital team member while planning our summer programs, college tours, workshops, and various other educational events

• Administrative Assistant, Upward Bound Programs

  • Mar 2021 - Apr 2021



Jericho Road Community Health Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Navigator

  • Aug 2020 - Mar 2021

• Deaf Access Scheduler

  • Mar 2020 - Mar 2021

  *Facilitated the scheduling of DI and ASL interpreters to attend appointments with our hearing impaired patients

• Front Office Trainer

  • Oct 2019 - Aug 2020

  Excelled at training and supervising new hires for our department to help maintain optimal patient care at all times

• Patient Services Associate

  • Aug 2018 - Aug 2020

  * Excelled as the first point of contact advising patients on medical inquiries through phone, in-person, and online interactions to execute the best plan of action* Managed care coordination by serving as a link between patients, providers, and outside specialist services, effectively communicating and preparing documents for a seamless plan of care* Succeeded in honing intercultural exchange skills by interacting with underrepresented, refugee, and multilingual populations in a fast-paced environment



University at Buffalo

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant in the College of Arts and Sciences for the Experiential Learning Center

  • Jan 2017 - Jun 2018

  * Promoted 50 College of Arts and Sciences and campus-wide events related to experiential learning * Facilitated with the creation of the Experiential Learning Center, promoting and researching various volunteer, study abroad, internship, and research opportunities for students to explore across campus * Frequently updated the website with relevant events; utilizing editing skills in Content Management Software (CMS) * Assisted with commencement event logistics by collaborating with team members during bi-weekly meetings * Led as the first point of contact regarding commencement through student and parent inquiries throughout the planning and execution of the scheduled event * Acted as support staff for Women in Science and Engineering (WiSE) by assisting with event planning and promotion



International Institute of Buffalo

• Buffalo/Niagara, New York Area

• Global Education and Outreach Intern

  • Jan 2014 - Oct 2014

  * Assisted with providing guidance for international visitors and facilitating their visits while in the local community * Facilitated and prepared for outreach events, including Great Decisions to promote global education in the community * Assisted in researching and planning for special events including Model UN, Academic WorldQuest and Community WorldQuest to educate the local community * Provided administrative support to the educational outreach department * Assisted with providing guidance for international visitors and facilitating their visits while in the local community * Facilitated and prepared for outreach events, including Great Decisions to promote global education in the community * Assisted in researching and planning for special events including Model UN, Academic WorldQuest and Community WorldQuest to educate the local community * Provided administrative support to the educational outreach department



US-UK Fulbright Commission

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Outreach and Advising Intern

  • Jan 2013 - May 2013

  * Responsible for being a significant part in advising students, parents and school advisors on opportunities to study in the US through outreach events. Participated in many administrative tasks, working alongside our advising team to help prepare for these events, while helping our organization to run smoothly. * Extremely knowledgable on both the US and UK education systems * Conducted presentations to university students throughout the UK, helping to promote our Advisory Service and Postgraduate Awards * Communicated with universities about connecting with their university in regards to continued outreach for our organization * Helped to manage and edit many aspects of the Fulbright Commission's website, including university profiles, student profiles/blogs and promoting upcoming events * Worked as a Team Leader and helped organize materials for this year's cohort of incoming Sutton Trust students * Advised students through e-mail on a daily basis and also on a one-on-one basis through phone calls and visits to our office, giving advice on application procedures, researching the right university and finding funding opportunities * Represented the Fulbright Commission at numerous education fairs, while also helping to provide guidance talking to 150+ interested students and giving presentations to 200+ students, parents and advisors * Helped to organize our own events such as our frequent Undergraduate Seminars and our biannual Graduate School Day



Binghamton University

• Higher Education
• 700 & Above Employee

• Study Abroad Peer Advisor

  • Sep 2011 - May 2012

  * Advised Binghamton students on choosing the right study abroad program for their interests and major. * Participated in outreach activities striving to inform and gain more interest from students across campus. * Advised Binghamton students on choosing the right study abroad program for their interests and major. * Participated in outreach activities striving to inform and gain more interest from students across campus.



Town of Amherst, NY

• Government Administration
• 100 - 200 Employee

• Red Box Attendant and Supervisor

  • Jun 2008 - Aug 2011