Experience

Digital Film Academy

• United States
• Movies, Videos, and Sound
• 1 - 100 Employee

• Director Of Financial Aid

  • Sep 2020 - Present



Aveda Institutes Florida

• Regional Director of Financial Aid

  • Sep 2008 - Sep 2020



AVEDA INSTITUTES - FLORIDA

• Tampa/St. Petersburg, Florida Area

• Executive Director of Financial Aid

  • Sep 2008 - Sep 2020

  Responsible for managing the Financial Aid and Collections Department ensuring each student has a completed financial aid package encompassing 900+ student database and monitoring the cohort default rate to maintain tolerable levels within the USDOE standards. Monitor all currently attending students' files to make certain all disbursements from Pell grants, Federal Stafford and Plus loans and private student loans are being received in a timely manner and that no financial gaps exist on student's account. Audit all student's files to validate all necessary documents are received and all files are compliant with NACCAS and DOE regulations. Work with each School Director to identify any student not making satisfactory progress and place the student on probation. Counsel the student regarding their progress and discuss impact on federal loan financing if not maintained. Process student withdrawals for each location and complete refund calculations including the Return To Title IV Funds (R2T4) and remit any refunds back to DOE. Assist Collections Department with securing financing for withdrawn or terminated students that owe a balance to the school. Implemented a new process to reconcile daily funding reports to daily student ledger postings to ensure all funds received are processed and posted within the required timeframe. Assisted IT in creating a paperless process for maintaining all student records for Financial Aid, Admissions and Student Records departments which helped reduce paper costs annually by 35%.



Neill-TSP

• Regional Director of Financial Aid

  • 2008 - Sep 2020



SLM Financial

• Quality Assurance Manager

  • Jan 2001 - Jan 2008

  Selected to create Risk Management Department to monitor and limit exposure to the company. Managed up to seven (7) quality professionals. Also responsible for monitoring 6000 schools that provided SLM Financial services.Established corporate credit policies and procedures to approve new business and monitor existing business on daily/annual basis.Created/implemented a "closed school" policy to protect borrowers in schools that closed their doors by placing accounts in frozen status to defer loans until status resolved and/or tuition recovery completed; policy resulted in loan loss reduction from $16M to $3M within 3 years.Created/implemented a multiple disbursement policy to send monies in incremental amounts to avoid loss to borrowers in the event of a school closure (bankruptcy, foreclosures etc.) that successfully averted write-offs and was adopted by several State Departments of Education.Monitored 6000 schools including tracking of refunds, requesting updated licenses and financials.Reviewed Dun & Bradstreet reports/alerts for any changes that might indicate risk; requested credit scores, updated financials, and audited student class schedules to ensure course offerings still viable and to minimize risk to borrowers.Successfully managed a small, specialized Servicing Group during 2006 - 2007 that resolved issues regarding disbursements, funding, requests for changes in loan terms, while concurrently managing Risk Department.

• Quality Assurance and Credit Risk Manager

  • Jan 1998 - Jan 2008

• Underwriting Manager

  • Jan 1998 - Jan 2002

  Responsible for creating an Underwriting Department with a staff of eight (8) to approve or deny loan applications received.Established credit policies and guidelines for staff to make informed decisions regarding loan approvals or denials.Reviewed and analyzed credit criteria to create a scorecard that streamlined the underwriting process and allowed more approvals/denials as well as improved responsiveness to customers.Led department initiatives that successfully underwrote 150 loan applications per day; performed second review of loan approvals to ensure that policies were correctly followed.

• Data Entry Manager

  • Jan 1998 - Jan 2001

  Responsible for creating Data Entry Department to process all daily loan applications prior to sending to Underwriting Department for review. Managed a group of 15. Worked with corporate headquarters to produce a Microsoft Access database that maintained all information received on loan applications that improved processing methods and response time to borrowers.



SLM FINANCIAL SERVICES

• Credit Risk/Quality Assurance Manager

  • Oct 1998 - Jan 2008