Experience

Identity Theft Resource Center - Nonprofit

• United States
• Consumer Services
• 1 - 100 Employee

• Data Management Specialist

  • Jan 2022 - Present

  - Develop and maintain processes to research/identify appropriate entities to aggregate accurate data daily and enter detailed metrics into database- Work with internal team to monitor state/federal regulations regarding data breaches and assist with updating internal/external facing materials- Work with Outreach team to manage website database- Assists with analyzing data for trends and anomalies- Works with department leads and Executive team to run and prepare weekly, monthly, quarterly and/or yearly reports or graphic representations of data for internal/external stakeholders as requested- Participate in the maintenance, management, and reporting from databases- Creates presentation surveys and monitors/reports results

• Data Breach Specialist

  • Dec 2019 - Jan 2022

  - Coordinated data migration with developers to move existing data from Access & AWS hosted databases to Salesforce database- Performed data quality checks to verify the migration was successful- Mapped appropriate fields and values from the old to new databases- Created mapping documentation of old-to-new data schema- Ran and prepared reports for quarterly and yearly reports, data infographics, website, & monthly newsletter and fulfilled report requests as needed by Executive team, Head of Earned & Owned Media Relations, Communications team, and Operations team- Worked with VP of Operations and developers to create and launch a victim assistance chatbot- Created documentation of chat flows & designed Visio flow sheet to represent chat flows

• Data Breach Clerk

  • Jul 2018 - Dec 2019

  - Maintained databases pertaining to publicly reported data breaches in the United States- Researched and identified appropriate entities to aggregate timely, accurate data- Entered detailed metrics into database to support internal needs- Coordinated data from Access database to AWS hosted database

• Independent Contractor

  • Jul 2018 - Jul 2018

  Collected and entered data breach data into database.