Colleen Hendry

Consultant at Sisu Healthcare Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Woonsocket, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Consultant
      • Aug 2019 - Present

      Created and implemented a digital solution for key operations and nursing staff. Create content and manage all social media. Consult on vendor integrations and relations. Create training manuals, guides and AI videos for nursing staff and patients. Consult with CEO on key initiatives.

    • United States
    • Information Technology & Services
    • Founder
      • Feb 2014 - Present

      http://virtualrunco.com/ Virtual Run Co was started as a Social Enterprise in 2014. Since then, we have hosted 26 events and donated almost $30,000 to charities. Virtual Run Co will still have a philanthropic mission. Virtual Run has transitioned into a technology consultancy. Virtual Run Co has consulted for startups, mid-size and Fortune 100 companies. Virtual Run Co is there to Support Your Growing Ideas. Services Offered: Business Strategy: Create and Design Business Plans and Pitch… Show more Virtual Run Co was started as a Social Enterprise in 2014. Since then, we have hosted 26 events and donated almost $30,000 to charities. Virtual Run Co will still have a philanthropic mission. Virtual Run has transitioned into a technology consultancy. Virtual Run Co has consulted for startups, mid-size and Fortune 100 companies. Virtual Run Co is there to Support Your Growing Ideas. Services Offered: Business Strategy: Create and Design Business Plans and Pitch Decks. Product Management: Create Product Roadmap, Product/Feature Requirements documents, User Personas, User Stories, Go To Market Plan and Launch Support. Technical: Conduct Technical Assessment, Create Technical Architecture Diagrams, Consultative Services, Technical Vendor Assessments, RFPs, Security Assessments. Project Management: Create Project Plan and Milestones, Manage Cross Functional Teams, Manage All Development and Delivery Activities. Additional Services: Design Infographics, light graphic design, social media strategy, website administration and other services upon request. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • GIS Product Manager
      • Feb 2023 - Oct 2023

      Collaborate with the engineering team to improve and develop the university campus map application through the ESRI platform. Develop a product roadmap for the campus maps application, alongside other GIS initiatives. Lead projects from requirements definition through deployment, identify schedules, scopes, budget estimations, and project implementation plans. Analyze project progress, adapt scope, timeline, and costs to ensure that project is successful. Establish… Show more Collaborate with the engineering team to improve and develop the university campus map application through the ESRI platform. Develop a product roadmap for the campus maps application, alongside other GIS initiatives. Lead projects from requirements definition through deployment, identify schedules, scopes, budget estimations, and project implementation plans. Analyze project progress, adapt scope, timeline, and costs to ensure that project is successful. Establish and maintain relationships with appropriate client stakeholders, providing day-to-day communication on project status and changes. Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Consultant
      • Apr 2022 - May 2023
    • United States
    • Pharmaceutical Manufacturing
    • 300 - 400 Employee
    • Loyalty and Advocacy Product Manager
      • Jun 2022 - Jan 2023

      Interim Product Manager for Autoship and other key initiatives

    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Product Manager
      • Jul 2021 - Sep 2022
    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Chief Technology Officer
      • Aug 2018 - Sep 2022

      Patent Awarded on 11/21/23: US-11823541-B2 (https://ppubs.uspto.gov/pubwebapp/ ) SightPAS™ is revolutionizing the security industry through its innovative and patent-pending technology. SightPAS™ is designed with the security, safety, risk and facility management of your sites in mind. SightPAS™ will optimize your business operations through comprehensive analytics and insightful business intelligence.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Technology Consultant
      • Jul 2021 - Dec 2021
    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Technology Consultant
      • Sep 2018 - Jul 2021
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Information Technology Consultant
      • Aug 2018 - Nov 2020

      OneTrack Integration SME Scrum Master Product Management Project Management Technology Integration and Migration Technology Disaster Recovery

    • United States
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Vice President, Digital Technology
      • Jul 2017 - Apr 2018

      Stoughton, MA Key Accomplishments: • Manage a team of more than 50 on/offshore Developers, BAs, QA, Product Management & Software Trainer. • Effectively manage P&L for all digital operations consisting of more than 7 technology solutions. • Delivered next evolution of legacy asset tracking management solution, OneTrack©, from Classic ASP to ASP.NET framework, leveraging bootstrap to redesigning UI. • Implemented Agile process throughout the SDLC. • 100% performance to SLA standards that… Show more Key Accomplishments: • Manage a team of more than 50 on/offshore Developers, BAs, QA, Product Management & Software Trainer. • Effectively manage P&L for all digital operations consisting of more than 7 technology solutions. • Delivered next evolution of legacy asset tracking management solution, OneTrack©, from Classic ASP to ASP.NET framework, leveraging bootstrap to redesigning UI. • Implemented Agile process throughout the SDLC. • 100% performance to SLA standards that facilitated client contract extensions. • Assisted in strategic acquisition activities that helped grow the company from $450 million to $1 Billion • Delivered 7 VerbalCare® releases in order to enable onboarding of new customers and revenue.

    • Director of Product Management
      • Jun 2016 - Jul 2017

      Stoughton, MA MSD partners with the industry’s leading manufacturers in order to provide customers with innovative products and clinical expertise. MSD is proud to offer the broadest variety of products and services in the industry. Help develop and deliver the product roadmap for MSD's software product portfolio. Work cross functionally across the organization to manage the products across different stages of the product life cycle. Technical and Business Subject Matter Expert of iOS for the Digital… Show more MSD partners with the industry’s leading manufacturers in order to provide customers with innovative products and clinical expertise. MSD is proud to offer the broadest variety of products and services in the industry. Help develop and deliver the product roadmap for MSD's software product portfolio. Work cross functionally across the organization to manage the products across different stages of the product life cycle. Technical and Business Subject Matter Expert of iOS for the Digital Enterprise. Manage a team of phenomenal software developers. Key Accomplishments: • Developed a patient engagement solution from recently acquired VerbalCare®. • Manage a team of more than 20 offshore developers, onshore BA, QA and Product Marketing Manager. • Delivered a new and innovative technology platform for Patient Engagement including a Web, native iOS and native Android Applications, which was adopted by multiple customers within a one month of delivery. • Successfully secured and negotiated outsourced contract for re-architecture of flagship product, OneTrack®, saving more than 50% in cost. • Successfully designed and delivered configurable APIs for key customers (CVS Health, Mediware, Bioscrip)

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Senior Manager, Mobile Channel
      • Jan 2015 - Jun 2016

      Woonsocket, RI CVS Health is changing the way healthcare is delivered. CVS Health is committed to increasing access, lowering costs and improving the quality of care. Each year, CVS Health touches more than 100 million people by playing an active, supportive role in each person’s unique health experience and in greater heath care environment. CVS Health has more than 10,000 employees. Help develop and deliver the product roadmap for the Mobile Channel. Work cross functionally across the organization… Show more CVS Health is changing the way healthcare is delivered. CVS Health is committed to increasing access, lowering costs and improving the quality of care. Each year, CVS Health touches more than 100 million people by playing an active, supportive role in each person’s unique health experience and in greater heath care environment. CVS Health has more than 10,000 employees. Help develop and deliver the product roadmap for the Mobile Channel. Work cross functionally across the organization and with the domain Product Managers to manage the release cycle. Technical and Business Subject Matter Expert of iOS for the Digital Enterprise. Channel Manager for the Mobile Phone Apps including iOS and Android. Key Accomplishments: • Develop and deliver product roadmap for mobile channel to include innovative features (Curbside, Prescription Pickup, Med Remind, Consumer Products, eCommerce). • Managed a team of Product Managers while delivering more than 16 app releases in 2015. • Successfully managed and implemented platform features (Tune Integration, Touch ID, Scan)

    • Tablet Product Manager
      • Oct 2013 - Dec 2014

      Woonsocket, Rhode Island CVS Health is changing the way healthcare is delivered. CVS Health is committed to increasing access, lowering costs and improving the quality of care. Each year, CVS Health touches more than 100 million people by playing an active, supportive role in each person’s unique health experience and in greater heath care environment. CVS Health has more than 10,000 employees. Help develop and deliver the product roadmap. Work cross functionally across the retail and mail service divisions to… Show more CVS Health is changing the way healthcare is delivered. CVS Health is committed to increasing access, lowering costs and improving the quality of care. Each year, CVS Health touches more than 100 million people by playing an active, supportive role in each person’s unique health experience and in greater heath care environment. CVS Health has more than 10,000 employees. Help develop and deliver the product roadmap. Work cross functionally across the retail and mail service divisions to provide the first platform in the organization to offer an integrated customer experience. Technical and Business Subject Matter Expert of iOS for the Digital Enterprise. Project Launch Manager for multiple product releases. Key Accomplishments: • Successfully introduced the first integrated customer experience of retail and mail service pharmacy on the tablet platform. • Assisted in multiple Caremark releases. • Feature development and delivery for 9 app releases.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Product Manager - Dragon
      • Oct 2011 - Oct 2013

      Burlington, Massachusetts Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Nuance has more than 12,000 employees worldwide. Developed a product portfolio roadmap and successfully managed legacy and new innovative products from inception to delivery into the market for various… Show more Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Nuance has more than 12,000 employees worldwide. Developed a product portfolio roadmap and successfully managed legacy and new innovative products from inception to delivery into the market for various verticals and market segments. Envision and create prototypes for innovative solutions for various verticals including the P&C industry. Project Launch Manager for multiple product launches. Subject Matter Expert in speech solutions for desktop and mobile applications and insurance/automotive markets. Key Accomplishments: • Successfully launched and marketed Dragon NaturallySpeaking 12.0/12.5 (PC), Dragon Dictate 3.0 (Mac), Dragon Express (Mac), Dragon Notes (PC), Dragon Assistant (PC), Dragon Remote Microphone Mobile App • International travel in APAC and EMEA to successfully grow product portfolio revenue. Show less

    • South Africa
    • 1 - 100 Employee
    • Product Marketing Manager
      • Jul 2009 - Sep 2011

      A market leader and fast-paced company, operating in the Roadside Assistance and Telematics industries, with more than 2,000 employees worldwide. Developed a mobile product roadmap and successfully managed the product from inception to delivery into the market for multiple roadside assistance apps as well as a connected vehicle app. Envision and create prototypes for innovative telematics solutions through out Europe. Project Manager for mobile product launches. Subject Matter Expert… Show more A market leader and fast-paced company, operating in the Roadside Assistance and Telematics industries, with more than 2,000 employees worldwide. Developed a mobile product roadmap and successfully managed the product from inception to delivery into the market for multiple roadside assistance apps as well as a connected vehicle app. Envision and create prototypes for innovative telematics solutions through out Europe. Project Manager for mobile product launches. Subject Matter Expert in the mobile, insurance and automotive markets. Key Accomplishments: • Successfully submitted and launched first mobile app for the company when the Apple App store had less than 10,000 apps (>2 million in 2017). • Successfully launched 4 Mobile Apps while contributing to the Hyundai Blue Link® App Show less

    • Valuescope Product Manager
      • Jan 2006 - Jun 2009

      Technology-based solutions optimize efficiency for approximately 21,000 auto body collision repair facilities and 350 insurance companies. Key Achievements • Delivered the first critical enhancements to the flagship product in more than 6 years • Contributed to the success of onboarding two of the largest insurance carriers in the industry • Successfully published white papers on multiple industry issues

    • Client Consultant
      • Apr 2004 - Dec 2005

      • Conduct client specific consultative services, training and sales • Maintained critical customer relationships to maintain and increase market share • Key Achievements • Frequently earn recognition for top performance, including Client Consultant of the year • Rapidly advanced through position and promoted to Valuescope Product Manager

    • Field Operations Manager
      • Apr 2002 - Mar 2004

      • Managed 25 Field Inventory Representatives in a nine state territory, with the lowest turnover rate in the U.S. for four quarters • Recruit, hire and quality check for all staff in territory • Successfully market and sell program to automobile dealerships throughout the US

    • Settlement Support Specialist/Quality Assurant Specialist
      • May 1999 - Apr 2002

      • Valuation actual cash value of potential total loss vehicles using database that conducts values equal to approximately $152 million annually • Provided world class customer service in a call center • Developed, conducted and assessed training program and progress for new hires and existing staff • Documentation, analysis and reporting of department progress

    • United States
    • Political Organizations
    • Intern
      • Sep 1998 - May 1999

      • Answered a high volume of calls from U.S. Senator Johnson’s constituents • Casework and correspondence • Administrative tasks as assigned • Volunteer for U.S. Senator Tom Daschle campaign

Education

  • Regis University
    Masters, Business Administration
    2004 - 2006
  • Northern State University
    Bachelor of Arts, International Business
    1995 - 1999

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