Experience

Tribeca Film Center

• United States
• Real Estate
• 1 - 100 Employee

• Executive Services Manager

  • Feb 2018 - Present

  Greater New York City Area



JLL

• United States
• Real Estate
• 700 & Above Employee

• Assistant Site Manager

  • May 2017 - Oct 2017

  Greater New York City Area



NBCUniversal

• United States
• Entertainment Providers
• 700 & Above Employee

• Client Services Manager

  • Dec 2016 - May 2017

  New York, New York • Serves as the direct manager for a 24/7 Facilities Help Desk staffed with 7 coordinators supporting 2.5 million square feet of Office, retail, studio and critical system space • Provide leadership to staff by conducting quarterly and annual performance reviews to identify team and individual goals as well as professional development. • Complete payroll each week for my staff • Create monthly work order reports used in meetings • Create monthly fire alarms and elevator… Show more • Serves as the direct manager for a 24/7 Facilities Help Desk staffed with 7 coordinators supporting 2.5 million square feet of Office, retail, studio and critical system space • Provide leadership to staff by conducting quarterly and annual performance reviews to identify team and individual goals as well as professional development. • Complete payroll each week for my staff • Create monthly work order reports used in meetings • Create monthly fire alarms and elevator entrapments reports for review • Attend weekly meeting to discuss current facilities needs and upcoming projects • Order signage through Reprographics and Coyle as needed to update and or maintain the changes within the building • Work directly with the SVP/VP on identifying how my staff can help improve the needs of the business and customer satisfaction • Coordinate facilities work with vendors • Assist management with daily task and maintenance • Assisted management in tracking facilities concerns and finding solutions • Work with outside vendors and engineers to ensure a well maintained facility • Input over 100 work orders daily through Centerstone and Building Engines • Enter service requests into Centerstone or Building Engines (repairs, moving, HVAC, etc.) • Send out emergency and non-emergency pages in reference to smoke alarms, elevator issues etc • Create reports and trackers for emergency assurances • Assist in daily Condeco Bookings and Room Reservations

• Facilities Coordinator

  • Sep 2015 - Dec 2016

  • Coordinate facilities work • Assist management with daily task and maintenance • Assisted management in tracking facilities concerns and finding solutions • Work with outside vendors and engineers to ensure a well maintained facility • Input over 100 work orders daily. • Enter service requests into Centerstone or Building Engines (repairs, moving, HVAC, etc.) • Send out emergency and non-emergency pages in reference to smoke alarms, elevator issues etc • Create… Show more • Coordinate facilities work • Assist management with daily task and maintenance • Assisted management in tracking facilities concerns and finding solutions • Work with outside vendors and engineers to ensure a well maintained facility • Input over 100 work orders daily. • Enter service requests into Centerstone or Building Engines (repairs, moving, HVAC, etc.) • Send out emergency and non-emergency pages in reference to smoke alarms, elevator issues etc • Create reports and trackers for emergency assurances • Assist in daily Condeco Booking and Room Reservations



SPS

• Switzerland
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Top of the Rock Observation Deck - Manager in Training

  • May 2013 - Apr 2015

  30 Rockefeller Plaza • Managing the floor operations throughout the attraction • Assist management with daily task and maintenance of the attraction • Supervise and assist leads to run their floor • Assisted management in tracking facilities concerns and finding solutions • Worked with outside vendors and engineers to ensure a well maintained facility

• Top of the Rock Observation Deck - Host Lead/Retail Lead

  • May 2009 - May 2013

  30 Rockefeller Plaza • Supervising/Maintaining a floor operations with other associates • Interview potential associates • Working with other supervisors and managers to maintain the operation • Mentor, train, coach, and counsel employees for potential promotion and improve work performance • Retail experience including up selling of merchandise and cash handling



Top of the Rock Observation Deck

• Recreational Facilities
• 1 - 100 Employee

• Host Associate

  • Oct 2008 - May 2009

  30 Rockefeller Plaza • Greeting guest at different points in the attraction • Guiding guest throughout the attraction • Provide guest service to all who enter the attraction