Experience

Pop! Promos
• United States
• Consumer Goods
• 1 - 100 Employee
• Sales Support Specialist

  • Jul 2022 - Present


Cigna

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Social Media Co-op

  • Mar 2021 - Sep 2021

  - Wrote, edited, and published customer targeted advertising campaigns to share across all of Cigna’s social media channels and partner channels - Developed and published over 15 paid social advertising campaigns on Facebook and Twitter - Documented weekly social media analytical reports for company management to further increase customer engagement and improve future targeted campaigns - Wrote, edited, and published customer targeted advertising campaigns to share across all of Cigna’s social media channels and partner channels - Developed and published over 15 paid social advertising campaigns on Facebook and Twitter - Documented weekly social media analytical reports for company management to further increase customer engagement and improve future targeted campaigns



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Corporate Digital Experience Co-op

  • Apr 2020 - Sep 2020

  - Streamlined a large corporate website migration into a new design and new content management system, improving the company’s user experience - Tested around 20-30 website pages daily to ensure UI consistencies across browsers, devices, and environments - Built and maintained multiple website pages for Corporate Marketing, leveraging the team’s content management system, Adobe Experience Manager - Assisted the Content Production Manager in responding to internal customer requests by identifying and delegating resources and providing quality control review Show less



Philadelphia Phillies

• United States
• Spectator Sports
• 700 & Above Employee

• Ticket Services Representative

  • Feb 2019 - Apr 2020

  - Engage with customers via phone, email, and face-to-face communication regarding ticket sales and general information while upholding excellent customer service - Conduct individual sales and account maintenance through the ProVenue ticketing system - Collaborate with Community Relations, Ballpark Operations, and Special Events to perform a variety of tasks, including ballpark tours, events, and community service to represent the Phillies Organization - Engage with customers via phone, email, and face-to-face communication regarding ticket sales and general information while upholding excellent customer service - Conduct individual sales and account maintenance through the ProVenue ticketing system - Collaborate with Community Relations, Ballpark Operations, and Special Events to perform a variety of tasks, including ballpark tours, events, and community service to represent the Phillies Organization



Duck Donuts

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Cashier

  • Jun 2016 - Sep 2017

  - Facilitated in the startup and operation in a made-to-order food franchise - Worked in a team of 5 to prepare food in promptly while also expanding teamwork skills as well as customer service skills - Handled an estimate of $1300 during each 6 hour shift while assisting customers to have an enjoyable dining experience by quickly and efficiently submitting their correct order - Facilitated in the startup and operation in a made-to-order food franchise - Worked in a team of 5 to prepare food in promptly while also expanding teamwork skills as well as customer service skills - Handled an estimate of $1300 during each 6 hour shift while assisting customers to have an enjoyable dining experience by quickly and efficiently submitting their correct order



CTDI

• United States
• Telecommunications
• 700 & Above Employee

• Marketing Student Shadow

  • May 2017 - Aug 2017

  - Shadowed the marketing team at the corporate office over a 3-month period - Gained exposure to the strategies and tactics of a global marketing team through attendance at various departmental meetings and internal marketing pitches - Partnered with other student shadows to file, copy, and manage an estimate of 100 documents daily - Shadowed the marketing team at the corporate office over a 3-month period - Gained exposure to the strategies and tactics of a global marketing team through attendance at various departmental meetings and internal marketing pitches - Partnered with other student shadows to file, copy, and manage an estimate of 100 documents daily