Experience

Procare Group

• Belgium
• Business Consulting and Services

• National CTP Portfolio Manager

  • Feb 2020 - Present

• National Technical Specialist

  • Jan 2019 - Feb 2020

• Senior Assessment Specialist / National Account Manager

  • Jan 2016 - Jan 2019

  Specialist Vocational Service Provision - One-off Assessment Services: - Functional Assessment- Earning Capacity Assessment (medicolegal)- Activities of Daily Living (catastrophic and complex injuries)- Job Dictionary/ Workplace Assessment General Insurance National Account Manager - Life Insurance/ Income Protection, CTP, Accident and Health (A&H): - Management of relationships with key Insurer accounts in the non-workers compensation jurisdictions- Triage, High level handover and claim screening with Insurer contacts, allocation of referrals and file reviews - Provision of statistical data and outcomes - Cost benefit analysis- In-house Injury Management Advisor services for Insurer Claims Staff- Training for internal Rehabilitation Consultants on Life/ CTP/ A&H claims strategy - Training for Insurer Claims Staff in Anatomy, Effective Injury Management, Benefits of Rehabilitation - Engage and negotiate with Customers, Service Providers and Insurer Claims Staff - Review decisions related to rehabilitation costs and services to ensure that they are reasonable and necessary- Engage with other Injury Management Advisors for complex decision making, advice and feedback



Applied Innovative Services

• Principal Consultant NSW

  • May 2015 - Jan 2016

  Injury Management Advisor and Key Account Manager to Corporate Services Network (CSN) income protection provider:- Provide advice to Claims Assessors/ Personal Injury Consultants regarding the gathering, utilisation and interpretation of medical and rehabilitation information- Recommending, developing, maintaining and improving key injury management strategies as required - Subject matter expert for CSN staff and relevant stakeholders. - Development of new services/ products and report templates to meet customer needs and requirements - Recommend suitable rehabilitation strategies and implement programs as required- Perform assessments and provide rehabilitation services including FCE, ADL, Worksite Assessment, Case Conferencing and Return to Work Plans in NSW and nationally- Contribute to staff presentations and/ or training as requiredDuties of Senior Occupational Therapist completed concurrently and detailed as per below continued in NSW.

• Senior Occupational Therapist

  • 2008 - Jun 2015

  Provision of Medical Expert Services for WorkCover South Australia and Northern Territory, Comcare and maintain a preferred provider status for a range of Self Insured businesses undertaking: - Functional Capacity Evaluation- Job Analysis and Worksite Assessment in private and public sector industries including mining, timber, general warehouse, printing, office based, chemical engineering, cleaning, energy, building/construction, training etc- National Job Dictionary development Home based Activities of Daily Living Assessment including home modifications and manual handling advice - Ergonomic Assessment and Training- Manual Handling Training



Medibank Health Solutions

• Occupational Therapist

  • 2006 - 2007

  At Medibank, previously known as Work Solutions, I performed both Return to Work and Medical Expert Services in the of role of Occupational Therapist/ Rehabilitation Consultant in all Worker's Compensation jurisdictions. At Medibank, previously known as Work Solutions, I performed both Return to Work and Medical Expert Services in the of role of Occupational Therapist/ Rehabilitation Consultant in all Worker's Compensation jurisdictions.