Colleen Marcus

Reservations Manager at San Juan Outfitters
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Wilson Sauthoff

I had the pleasure of having Colleen as one of my students in Ecology & Society (ENVS 100) at UC Santa Cruz. Colleen took utmost care when it came to course assignments. Her work was consistently professional, creative, and well researched. Colleen worked diligently to understand course material and was a resource for her class peers. Colleen's attitude was unremittingly friendly and hard-working, that of someone who is a joy to work around.

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Experience

    • Travel Arrangements
    • 1 - 100 Employee
    • Reservations Manager
      • Apr 2022 - Present
    • Kayak and Expedition Guide
      • May 2021 - Sep 2021

      -Lead groups of varying outdoor experience, ranging from 10-80 years old, on informative and fun backpacking, hiking, biking, and kayak tours throughout the San Juan Islands and Northern Washington region. -Worked collaboratively with co-guide(s) to planned expedition routes based on group expectations/abilities, tides, trail and road conditions, and weather. Communicated with guests the necessary expedition information, both ahead of the trip and throughout. -Effectively balanced managing group safety and well-being, logistical scheduling, and customer satisfaction while in the field. -Coordinated meal prep, accommodated guest dietary needs, cooked gourmet meals and ensured high end presentation in a backcountry setting. -Independently researched relevant Coastal Salish tribal traditions and knowledge including: subsistence whaling, salmon stewardship and fishing, and habitat restoration. Respectfully communicated with guests about these topics based on expedition location and indigenous land ownership.

    • Restaurants
    • 1 - 100 Employee
    • Head Baker
      • Dec 2020 - Mar 2021

      Creator and innovator of dessert case items at Cafe Gratitude Santa Cruz. I am solely responsible for maintaining consistent stock of dessert staples, while also creating Cafe Gratitude diet compliant specials. In this role I use creativity, flexibility, and independent motivation and scheduling to create vegan treats for the restaurant.

    • Bartender
      • Feb 2020 - Dec 2020

      Front counter employee taking to go orders, while simultaneously managing drink order and seating customers.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Curriculum Writer
      • Jun 2020 - Jun 2020

      I was the sole party responsible for researching, writing, and editing a hands-on learning, activity based curriculum for the Agua Hedionda Lagoon Foundation's brand new summer program. I applied research based writing techniques, education standards and inclusive historical narratives to provide thorough and accessible written materials and activity instructions. -Wrote academic and instructional material for a one week long summer camp for low-income students, grades 7th-9th, on the Agua Hedionda Lagoon Reserve. -Wrote lessons that included background information, classroom/field activities for hands on learning, and immediate social context for subjects such as: ocean literacy, coastal marine and brackish habitats, marine protected areas, watershed management, coastal pollution, native vs. invasive species, and climate change. -Integrated technology to advance student learning, like a google maps interactive station on watersheds and a ROV demonstration for each different coastal habitat studied.

    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Fisheries Observer
      • Apr 2019 - Nov 2019

      I was the on-board biologist and observer and collected scientific and observation-based data that was ultimately used in NOAA crafted stock assessments. -Collected data on catch composition, fishing operations, protected resources, and biological samples at sea on commercial fishing vessels. -Identified and recorded large quantities and species of West Coast Groundfish species to be used in fisheries management plans. -Lifted over fifty pounds in rough weather conditions and maintained the mental stamina to work non-stop for several days at sea. -Monitored and sampled all retained catch at the receiving facility in port, including sampling of protected species. -Experience in day-to-day boat operations, for both commercial and scientific use. -Experience navigating relationships between fishermen and government officials.

    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Fisheries Observer
      • Apr 2018 - Apr 2019

      -Collected data on catch composition, fishing operations, protected resources, and biological samples at sea on commercial fishing vessels. -Identified and recorded large quantities and species of West Coast Groundfish species to be used in fisheries management plans. -Lifted over fifty pounds in rough weather conditions and maintained the mental stamina to work non-stop for several days at sea. -Monitored and sampled all retained catch at the receiving facility in port, including sampling of protected species. -Experience in day-to-day boat operations, for both commercial and scientific use. -Experience navigating relationships between fishermen and government officials.

    • Research Assistant
      • Jun 2016 - Mar 2018

      I supported research aimed at understanding cognitive capabilities of various pinniped species, through applied animal training and operant conditioning techniques. -Lead daily operations including animal care, diet preparation, facilities maintenance, lab safety and record keeping. -Prepared and administered medications. Conducted weekly water quality analysis. -Studied and applied animal husbandry and operant conditioning training techniques. -Lead video analysis of haul out patterns of captive ice seals, trained volunteers in this task, oversaw and managed the data points in the Microsoft Excel database. -Conducted field research on northern elephant seals (collected data on male-male competitive interactions, re-sighted marked males, and weighed weanlings) and assured quality and accuracy of data in a long term monitoring dataset.

    • United States
    • Food Production
    • 1 - 100 Employee
    • Barista and Retail Representative
      • May 2016 - Oct 2017

      I fostered community connection by fostering a welcoming and warm café atmosphere for customers. -Quickly and accurately crafted made to order espresso and hot drinks and coordinated pastry and bread orders. -Maintained customer satisfaction, prepared and restocked baked goods and coffee, used PoS and Square, cleaned and maintained store front. -Worked cash registers and maintained balanced drawer stocks. -Worked with a team: coordinating shift coverage, communication between opening and closing shifts, working efficiently in busy open hours. -Gained employee training and hiring experience.

Education

  • University of California, Santa Cruz
    Bachelor's degree, Environmental Studies/Biology
    2013 - 2017

Community

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