Collan Knutson

Parts Manager at Ron Tonkin Gran Turismo
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Contact Information
Location
Portland, Oregon, United States, US
Languages
  • German Limited working proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Parts Manager
      • Jun 2021 - Present

      Primary focus in my first year was to increase sales and gross while significantly reducing inventory obsolescence by 80%. Hired an assistant to help with basic tasks and upkeep while I focus on daily reports, invoices, inventory and outside purchases and sales. Many various exotic and high performance parts, specialists and rebuilders were located to supply new and remanufactured parts for rare cars of all years and types. It is an extremely exiting position to interact with rare and valuable cads. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Parts Advisor
      • Jul 2020 - Jun 2021

      Primary focus on online web page and inventory management, order fulfilment, customer service and conflict resolution. customer facing representative to assist wholesale and retail customer order requests and technical assistance manages online parts catalog data, including prices and descriptions, for accurate data manages Facebook social media account, generating 20x more followers since taking over the page coordinates with the shipping department for brainstorming to reduce shipping costs and to quickly process and ship out a large amount of orders daily contacts online customers however possible to resolve order issues and maintain order processing efficiency works with shipping curious for order delay resolution, ETA updates and damage or lost package claims Show less

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Parts Specialist
      • Nov 2018 - Apr 2020

      • Primary focus to exponentially grow online e-commerce in the parts department • Increased online sales on average from $3,000 monthly to $40-60k monthly • Increased online inventory from 300 items to 3,800 items in under 6 months • Brainstormed and implemented many additional e-commerce income generation projects • Assisted with the setup and reorganization of complete dealership re-location, including parts organization, transportation and inventory • Other daily tasks included completion of price and availability requests from wholesale, retail and service department customers • In depth product and technical knowledge was required for sales of parts, accessories and branded goods Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Master Certified Senior Parts Advisor
      • Nov 2012 - Sep 2018

      • Primary duty as seasoned counterperson to interact with technicians and service writers • Developing and maintaining inventory for stocking mechanical, accessories, and boutique items • Generating interest and positive relationships with seasoned customers to bring business from competing dealerships and independent shops • Assists with training of new parts employees’ policies and procedures • Promotes parts sales through online media such as message boards, facebook, and car enthusiast meets • Works with sales department to promote accessory sales to customers and to new car inventory • Working with vendors to develop competitive pricing to resell performance parts, accessories, and tires to retail and wholesale customers • Communicates effectively with wholesale accounts to upsell additional parts needed for mechanical and body repairs • Establishing smooth transition from A.D.P WEB to A.D.P. DRIVE for parts and service departments • Heavily contributed to 3000% increase in profit over 6 months from initial new opening to present, with continued parts gross growth projected Show less

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Parts Department Manager of HM Motorsports
      • Aug 2009 - Nov 2012

      • Completed parts requests consisting of parts and labor quotes of pricing and availability • Managed a stocking inventory of fast moving maintenance and performance parts to increase technician productivity • Acquired and purchased OEM and aftermarket parts at the best possible profit margin and fastest time of arrival to increase shop productivity and profit • Operated software such as ADP, Microsoft Office Suite, and Internet Explorer quickly and effectively to contribute accurate record keeping, filing, interdepartmental communication, problem solving, and effective time management • Searched for prices and availability from all possible avenues if necessary for the used car department’s used car refurbishment and restoration • Processed invoices and operates debit card machine to bill individuals and businesses Show less

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • C-17 Crew Chief
      • Apr 2006 - Apr 2012

      • Responsible for 100% accuracy with aircraft repair and refurbishment • Maintained detailed records and communication in order to expedite scheduled maintenance • Volunteered in the planning and set up of the 2007 Family Day picnic and received admirable recognition by the squadron commander • Assisted and trained multiple lower rank Airmen in beginning and intermediate maintenance, bureaucratic, and social tasks • Accrued 7 medals over time in service, including meritorious service for outstanding job performance, the global war on Terrorism service medal for being activated for a period longer than 60 days and heavily contributing to the successful support of overseas soldiers, and 2 accruals of the meritorious unit award for exceptionally meritorious conduct in the performance of outstanding service. • Quickly and accurately assisted in 2 main gear changes due to surface corrosion, one engine change, one vertical stabilizer change, hundreds of hours of detailed aircraft inspections and documentation and many successful launch and recoveries of mission support aircraft. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Jun 2007 - Jul 2010

Education

  • Washginton State University
    Bachelor’s Degree, Psychology
    2005 - 2009
  • Andrews University
    Mechanical Engineering
    2003 - 2004

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