Experience

"FORE" Business

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2017 - Present

• Regional Ambassador

  • Apr 2015 - Jan 2017

  "Fore" Business bring likeminded, local senior decision makers together across the UK, to enjoy a game of golf and a good networking session at the same time.My role as Regional Ambassador for the North of the UK is to help identify and launch new groups throughout the region. Once the groups are established my priority will be to identify an Ambassador and to support them in growing their group to 30 members.



Customgolftrip.co.uk

• Long Eaton, Nottingham.

• Founder and Owner

  • Jul 2014 - Dec 2016

  Customgolftrip is my new self-funded online business initiative. CustomGolfTrip is an independent golf tour operator specialising in customised UK golf breaks. Based near Derby, our focus is on the Heart of England and the rolling hills of the Peak District. We only feature golf courses and hotels where we like to play and stay ourselves, many of which you won’t find on other golf break sites. Customgolftrip is my new self-funded online business initiative. CustomGolfTrip is an independent golf tour operator specialising in customised UK golf breaks. Based near Derby, our focus is on the Heart of England and the rolling hills of the Peak District. We only feature golf courses and hotels where we like to play and stay ourselves, many of which you won’t find on other golf break sites.



WHSmith

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Store Manager

  • Feb 2008 - Jul 2014

  • Analytical and financially aware (full P&L accountability, store and area budgets)• Customer Service focussed• Creative and affective cost control• Excellent HR knowledge: Performance management, change management, redundancy; disciplinary and grievance.• Distance management experience through cluster leadership of surrounding stores as well as management of own store.• Multi-site management.• Good communicator with experience of presenting via workshops, meetings or over the telephone• External relationship building - working with landlords and retail partners. Show less

• Retail Store Manager

  • Mar 2001 - Feb 2008

  Store Manager in various W.H.Smith locations.



House of Fraser

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Homeware Manager

  • Dec 1997 - Mar 2001

  • Managing teams of up to 30 staff, including sales assistants, concession managers, and Sales Manager. • Managing all KPIs with proven success, and driving my team to deliver the ultimate shopping experience. • Commercially proactive, analysing reports, the current market, and our competitors, then reacting quickly to ensure we are always the best on the high street. • Motivating and developing the team, managing all types of conduct and capability issues confidently, and inspiring performance. Show less



Our Price Music & Virgin Megastores.

• Hatfield and Islington

• Store Manager

  • Nov 1994 - Dec 1997

  First store manager appointment working for the now defunct Our Price Music when it was part of the W.H.Smith group, followed by a short stint as assistant store manager at Virgin Megastore in York. First store manager appointment working for the now defunct Our Price Music when it was part of the W.H.Smith group, followed by a short stint as assistant store manager at Virgin Megastore in York.



WHSmith

• United Kingdom
• Retail
• 700 & Above Employee

• Deputy Store Manager

  • Jun 1992 - Oct 1994

  Responsible for all operational aspects of the store (Cash, News, admin and stockroom) and supported the store manager in the day to day running of the store.

• Department Manager.

  • Feb 1989 - May 1992

  My first 2 promotions. I successfully managed the entertainment departments in both stores achieving +10% sales increases in both stores in every year. I made a name for myself by having the highest VHS sales of 'The Jungle Book' of any W.H.Smith store, and was the first W.H.Smith store to have an early opening event for a major album release. (U2 - Achtung Baby). During my final year at The Southend-on-sea Store I completed the companies Store Management training programme.

• Management trainee

  • Feb 1988 - Feb 1989

  Completed the W.H.Smith department management training programme, whilst working as a full time trainee on the entertainment department.



Royal Marines

• United Kingdom
• Armed Forces
• 700 & Above Employee

• 2nd Lieutenant

  • Sep 1987 - Feb 1988

  One of only 50 candidates selected from 1500 applicants, for Officer training in the Royal Marines. One of the hardest, but most rewarding experiences of my life. One of only 50 candidates selected from 1500 applicants, for Officer training in the Royal Marines. One of the hardest, but most rewarding experiences of my life.