Experience

The Butcher

• United Kingdom
• 1 - 100 Employee

• Account Executive

  • Jan 2018 - Present

  Singapore — January 2018 – CurrentAccounts Executive – The Butcher Singapore Pte Ltd.•Performing the full cycle of AP activities: invoice receipt, invoice posting including correct GST/VAT capture, invoice payment and subsequent vendor query management, performance and reporting and month-end account reconciliation reviews of individual outlets and separate entity.•Assist to generate P&L reports with manager.•Managing and clearing of backlog and filing of payment vouchers•Bank reconciliation of AP and AR in cashbook and system



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Order Support Specialist

  • Aug 2017 - Dec 2017

  •Process orders through SAP or reseller’s web store and resolve any issues quickly to ensure transaction is completed accurately and timely.•Enhance customer satisfaction which includes; consumers, partners, sales and other stakeholders by proactive communication of order status and products.•Troubleshoot system and process issues, provide recommendation on possible solution or workarounds to department manager.•Manage Backlog and execute re-pricing/ AOL products through SAP•Manage inbound and outbound customer calls & emails relating to delivery and payment issues•Support Sales and Service team escalations on order maintenance request



Arvato Bertelsmann

• Error Resolution Specialist

  • May 2015 - Jul 2015

  • Received, reviewed, validated, processed agreements for Microsoft utilizing Microsoft internal tools• Supported month end closing activities• Worked closely with other Microsoft departments, Subsidiaries and Customers to meet expectations • Identified discrepancies within processes and reviewed problems associated with return request outside contractual terms and followed up with other teams to drive immediate resolution.• Effectively performed execution for orders, returns in compliance with Sarbanes Oxley, maintained and filed documentation for auditing purpose