Experience

TAG Catering Equipment UK Ltd

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Head of Operations & Projects

  • Oct 2022 - Present

  Working across the business on efficiencies, team structure, first-time fix rates, and the support and processes associated with this along with client and in-house project delivery. Working across the business on efficiencies, team structure, first-time fix rates, and the support and processes associated with this along with client and in-house project delivery.



SALIX STAINLESS STEEL FABRICATIONS LIMITED

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Operations and Service Director

  • Mar 2021 - Sep 2022

  Oversee entire business Operation from inception to completion from the sourcing and manufacturing process to Leading and Managing a team of Customer service representatives as well as the on-the-road engineers in a fast paced Commercial kitchen reactive team. Selected Contributions: • Managing office team for reactive and planned maintenance and installs • Oversee factory fabrication to ensure timescales and quality are always met. • Plan logistics to ensure the high end clientele’s premises are always functioning. • Organise transportation activities ensuring minimal disruption during restaurant service times. • Coordinate and track engineers throughout full turnkey process. • Review processes frequently to ensure we are always ahead of the curve. Show less



McLaren Automotive Ltd

• United Kingdom
• Automotive
• 700 & Above Employee

• Logistics Optimisation Consultant (Fixed Term Contract)

  • Aug 2020 - Mar 2021

  Working closely with the prototype vehicle fleet in delivering development based freight services into the European Union in compliance with the newly introduced Brexit legislation, working to achieve timely and consistent results to meet the wider development objective. Assuming accurate control and management of large volumes of data and the associated legal documentation for freight movements, whilst also monitoring and tracking spend against the pre-set annual budget for Brexit cost implications. Lead and take ownership of the operational relationship at McLaren Automotive Ltd working with and implementing agreed methods, processes and timelines in accordance to the regulations while also minimising shipment delays and preventing exposure to penalties and fines for import or export and carnet discrepancies and irregularities. Show less



The Hummingbird Bakery

• United Kingdom
• Retail
• 1 - 100 Employee

• Operations Director

  • Apr 2012 - Nov 2020

  I am worked as Operations Director at The Hummingbird Bakery, I provide hands-on support by supervising multiple projects, such as launching multiple stores in Dubai, getting organisation listed into events, and directing market with the World’s first mobile cake bakery in a professional manner. I ensure smooth workflow of the retail sites by establishing and implementing bespoke POS utilising Lightspeed POS while leveraging strong technical expertise. I collect data and generate detailed internal documentation from HR to appraisals with high-level accuracy in compliance with organisational standards and guidelines. I executed a mobile unit from conception to completion and secured licensing deal for bakeware range with Sainsbury’s, John Lewis, and Amazon. I coordinate all operations of supply chain for ensuring all time availability of stock according to requirements. The following are highlights of the value I brought to Institute for The Hummingbird Bakery: ☛ Realised profitable outcomes by managing and supervising all operation of UK branches, franchised stores, and head office and ensuring continuous product development. ☛ Delivered exceptional assistance in successfully negotiating franchise contract and administering design and project-related activities. ☛ Launched business new website by coordinating all tasks from envisioning ideas to final development and implementation within eight months. ☛ Realised company goals by planning and developing UK sites while directing multiple projects and supervising four new stores and two refits. ☛ Developed a single delivery option by improving supply chain and delivery schedule through attaining a central warehouse. Show less



the rpa group

• United Kingdom
• Architecture and Planning
• 1 - 100 Employee

• Senior Project Manager

  • Nov 2006 - Mar 2012

  Throughout my career as Senior Project Manager, I capitalised on new business opportunities by ensuring excellent experience for major customers, including Footlocker, Tommy Hilfiger, Metro Bank, The Hummingbird Bakery, The Carphone Warehouse and Starbucks. I maintained safe and secure work environment by complying with health and safety policies and procedures. I cultivated and nurtured strong working relationships with customers and contractors for meeting and exceeding company set targets. I adhered to health and safety policies and procedures while managing routine business operations. I developed appropriate supply chain strategy to maximise customer satisfaction at the lowest possible cost. The following are highlights of the value I brought to Institute for RPA: Vision: ☛ Achieved project objectives and goals by completing project within allocated budget and meeting stringent deadlines. ☛Amplified clients’ engagements in store by creating and maintaining an attractive store ambiance and layout through leading store renovations. ☛Contributed in organisation progress and growth by leading completion of more than 30 European stores, such as flagship store, while coordinating renovations in less than 12 weeks. ☛Played a vital role in directing restructuring of £5M hotel and leading all aspects of Carphone warehouse of 165 new and refitted stores in 12 months while staying on budget of £25M. Show less



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Manager – HUB Cargo Warehouse Operations, (UK & IRE)

  • Jan 1992 - Jan 2005

  Position was responsible for managing the outsourced London Cargo vendor provider (approx. 170 employees) to ensure United Airlines core performance goals are achieved or exceeded. The role was Instrumental in changing UA’s European loading & utilisation processes throughout Europe helping United Airlines realise an additional £10M of cargo revenue opportunity annually since 2003. Selected Contributions: • Continuous improvement focused specifically reviewing processes to achieve more efficient operational effectiveness • Overall operational decision making on a daily basis. • Crucial communications lead with responsibility for all aspects of aircraft load issues and aircraft turn times. (Minimize ground time and maximize revenue). • Management of performance to ensure airfield operational efficiency via standard operating procedures in order to meet core performance metrics • Ramp and Transportation tasks and core metrics for the operation, including flight crew briefings, weight and balance, payload loading, and cargo product transportation (approximately 80-100 time critical cargo movements per day). • Budget management circa $10M. • Multiple contract negotiations with service providers. (including SLA’s) • Regular employee performance reviews. • Health & Safety culture development and delivery for a large workforce Show less