Experience

Presbyterian Support Northern

• New Zealand
• Non-profit Organizations
• 100 - 200 Employee

• IS Operations Manager

  • Oct 2021 - Present

  PSN A Not For Profit Social Services Organization PSN A Not For Profit Social Services Organization



KORU IT Services

• Auckland, New Zealand

• Business Owner

  • Aug 2018 - Sep 2021



Toll Group

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• National Operations and Infrastructure Manager

  • May 2009 - Jun 2018

  Toll Group is an Australian-based holdings with operations in transportation, warehousing and logistics in road, rail, sea and air. Projects Completed • New SAN and operating environment for Toll • Setup of the new Toll Parcel division Network. • Refresh of the Cisco VoIP telephony infrastructure including Contact centres across NZ • Refresh of all Network communication equipment that was nearing EOS and to include redundancy and better throughput. • Integration of HRIS Workday into the Toll suite of Applications, SOE including AD and training Videos. • Managed the RFP vendor process for all print services for Toll NZ including Video Conferencing. • Relocation of Truck management applications to the cloud. • Refresh of the Wireless network for all warehouses, offices and depots. • Transitioned all Network services and related applications to a hybrid cloud. • Created a new support and operational process for Toll NZ. • RFP selection and an on-boarding process of new IT Suppliers and Procurement. • Acquisitions and mergers of all new businesses.



TelstraClear

• Telecommunications
• 1 - 100 Employee

• Technical Consultant and Project Management

  • Feb 2008 - Nov 2008

  Part of a Project management team that built the new production and data hosting facility for Datamail Ltd in Highbrook, Auckland. Part of a Project management team that built the new production and data hosting facility for Datamail Ltd in Highbrook, Auckland.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• IT Consultant

  • Sep 2007 - Nov 2007

  Managed and owned their national desktop refresh project. Business engagement and user training. Managed the delivery of new tech changes to the various business divisions. Projects Completed • Desktop refresh and SOE Re-design • VLAN and IP schema changes for the DHL NZ Managed and owned their national desktop refresh project. Business engagement and user training. Managed the delivery of new tech changes to the various business divisions. Projects Completed • Desktop refresh and SOE Re-design • VLAN and IP schema changes for the DHL NZ



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Support Consultant

  • Jul 2003 - Aug 2007

  Provided the Platinum support process for all of IBM executive clients including the CEO of Westpac and the Goodman Fielder Groups. Provided Business Engagement, Delivery management and Consulting Services to Westpac and the BT Funds Management group. Projects Completed • Server Room migration for Goodman Fielder • Created Laptop support user manual • Decommission the AGC Network Provided the Platinum support process for all of IBM executive clients including the CEO of Westpac and the Goodman Fielder Groups. Provided Business Engagement, Delivery management and Consulting Services to Westpac and the BT Funds Management group. Projects Completed • Server Room migration for Goodman Fielder • Created Laptop support user manual • Decommission the AGC Network



Axon Computer Systems Ltd

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior System Engineer

  • Aug 2001 - Dec 2002

  Projects Completed • Windows 2000 Roll-Out • Creating exchange workflows • ASB SOE Re-buils Projects Completed • Windows 2000 Roll-Out • Creating exchange workflows • ASB SOE Re-buils



Bankers Trust (now Deutsche Bank)

• Banking

• IT Manager

  • Apr 1999 - Jun 1999

  Projects completed • Dealer Room Migration from BT to Deutsche Bank as part of the global acquisition and Transition. • Desktop and application upgrade from Bankers Trust to the Deutsche bank SOE. Projects completed • Dealer Room Migration from BT to Deutsche Bank as part of the global acquisition and Transition. • Desktop and application upgrade from Bankers Trust to the Deutsche bank SOE.