Colin Muscat
Head of Service Assurance at EscherCloud- Claim this Profile
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Bio
Adam Eyres
Colin was one of my managers at UKCloud when I was on placement in 2017-18. He is a gifted manager who puts other people’s interests and beliefs first. Colin has an eye for improving processes and certainly selects the right people to deliver these improvements. He gave me the chance to explore various technologies in the business and improve my knowledge. Colin is always contactable and approachable to deal with any concerns and I would certainly recommend him as a manager.
Stephen Morris
Colin is deeply professional, candid, consistent and genuine, and I am one of many who hold a great respect for him. He never shies away from challenges being faced by him or his teams, and I’ve seen him connect superbly with even the most upset of Customers by maintaining this composure. Alongside this, Colin is (and has been) a superb mentor to his teams. He’s keen and capable developing people and is responsible for the success of the NOC at UKCloud where he got a new 24x7 team off the ground in a matter of weeks. Overall, I’ve lost count of the number of times he’s been there for me, his colleagues or his team (probably because he always is) and I’m delighted to be able to recommend him here.
Adam Eyres
Colin was one of my managers at UKCloud when I was on placement in 2017-18. He is a gifted manager who puts other people’s interests and beliefs first. Colin has an eye for improving processes and certainly selects the right people to deliver these improvements. He gave me the chance to explore various technologies in the business and improve my knowledge. Colin is always contactable and approachable to deal with any concerns and I would certainly recommend him as a manager.
Stephen Morris
Colin is deeply professional, candid, consistent and genuine, and I am one of many who hold a great respect for him. He never shies away from challenges being faced by him or his teams, and I’ve seen him connect superbly with even the most upset of Customers by maintaining this composure. Alongside this, Colin is (and has been) a superb mentor to his teams. He’s keen and capable developing people and is responsible for the success of the NOC at UKCloud where he got a new 24x7 team off the ground in a matter of weeks. Overall, I’ve lost count of the number of times he’s been there for me, his colleagues or his team (probably because he always is) and I’m delighted to be able to recommend him here.
Adam Eyres
Colin was one of my managers at UKCloud when I was on placement in 2017-18. He is a gifted manager who puts other people’s interests and beliefs first. Colin has an eye for improving processes and certainly selects the right people to deliver these improvements. He gave me the chance to explore various technologies in the business and improve my knowledge. Colin is always contactable and approachable to deal with any concerns and I would certainly recommend him as a manager.
Stephen Morris
Colin is deeply professional, candid, consistent and genuine, and I am one of many who hold a great respect for him. He never shies away from challenges being faced by him or his teams, and I’ve seen him connect superbly with even the most upset of Customers by maintaining this composure. Alongside this, Colin is (and has been) a superb mentor to his teams. He’s keen and capable developing people and is responsible for the success of the NOC at UKCloud where he got a new 24x7 team off the ground in a matter of weeks. Overall, I’ve lost count of the number of times he’s been there for me, his colleagues or his team (probably because he always is) and I’m delighted to be able to recommend him here.
Adam Eyres
Colin was one of my managers at UKCloud when I was on placement in 2017-18. He is a gifted manager who puts other people’s interests and beliefs first. Colin has an eye for improving processes and certainly selects the right people to deliver these improvements. He gave me the chance to explore various technologies in the business and improve my knowledge. Colin is always contactable and approachable to deal with any concerns and I would certainly recommend him as a manager.
Stephen Morris
Colin is deeply professional, candid, consistent and genuine, and I am one of many who hold a great respect for him. He never shies away from challenges being faced by him or his teams, and I’ve seen him connect superbly with even the most upset of Customers by maintaining this composure. Alongside this, Colin is (and has been) a superb mentor to his teams. He’s keen and capable developing people and is responsible for the success of the NOC at UKCloud where he got a new 24x7 team off the ground in a matter of weeks. Overall, I’ve lost count of the number of times he’s been there for me, his colleagues or his team (probably because he always is) and I’m delighted to be able to recommend him here.
Experience
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EscherCloud
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Head of Service Assurance
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Oct 2022 - Present
We are a progressive team of innovators committed to securing a better future for all through the development of sustainable HPC and AI solutions. We are a progressive team of innovators committed to securing a better future for all through the development of sustainable HPC and AI solutions.
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UKCloud Health
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United Kingdom
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Information Technology & Services
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Head of Cloud Platforms
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Jun 2019 - Oct 2022
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UKCloud Ltd
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Head of Cloud Platforms
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Jun 2019 - Oct 2022
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Head of Live Service
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Jan 2017 - May 2019
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Head of Cloud Support
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Dec 2016 - May 2019
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Technical Operations Manager
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Feb 2015 - Dec 2016
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Data Continuity Group (DCG)
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Service Operations Centre Manager
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Sep 2012 - Feb 2015
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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IT Manager
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Mar 2006 - Sep 2012
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Command Centre Manager (Transport For London)
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Aug 2009 - Sep 2011
Managed a 24/7 Command Centre for the London Road User Charging (LRUC) scheme. The team was dispersed across geographies and managed all Incidents and Change. Consisting of Help Desk, 1st, 2nd and 3rd level support across Unix and Windows platforms.
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SSE plc
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United Kingdom
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Utilities
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700 & Above Employee
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Computer Operator
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1986 - 1995
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Education
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St. Edmund's
Community
