Managing Director

• 2011 - Present

My Role is to manage and develop 3Sixty Networks. Our Goal is to be the best local engineering partner in Ireland. 3Sixty Networks specialises in delivering engineering services for organisations who do not have a local presence in Ireland or just do not want the expense of managing and training a team of Engineers. We provide back to back maintenance contracts, managed contracts and break fix services for companies that require skilled engineers onsite within SLA. We… Show more My Role is to manage and develop 3Sixty Networks. Our Goal is to be the best local engineering partner in Ireland. 3Sixty Networks specialises in delivering engineering services for organisations who do not have a local presence in Ireland or just do not want the expense of managing and training a team of Engineers. We provide back to back maintenance contracts, managed contracts and break fix services for companies that require skilled engineers onsite within SLA. We delivery services for companies throughout the UK for organisations who represent major brands such as Tesco, ASDA, TK Maxx, Visa and various other well known household names. I believe that the right partner is crucial and when you partner with 3Sixty Networks you will know what the right partner can deliver. We have a proven track record with our partners and strive to deliver the best services in Ireland Visa Feedback 3Sixty Networks completed the survey with the software we requested and the engineers completed the requirement by communicating with the local IT team and our in house Cisco Specialist team. We were so happy with the level of detail supplied that we tasked 3Sixty Networks to complete projects in Cairo and Casablanca. Chris McCabe Visa IT Service Delivery Manager ASDA Feedback 3Sixty Networks were professional from start to finish and the IT Team at ASDA praised the ease in which the project was completed. The engineers ability to identify a problem and communicate that to our inhouse IT Team made it a no brainer to troubleshoot. We enjoyed this project and the daily updates and excellent supporting documentation allowed ASDA to be completely satifisfied this project was completed to our own high standards. Steven Weaver IT Manager So why not get in touch and see if our business is helping you to manage your customers in Ireland Tel: 02890183360 or email info@3sixtynetworks.com Show less My Role is to manage and develop 3Sixty Networks. Our Goal is to be the best local engineering partner in Ireland. 3Sixty Networks specialises in delivering engineering services for organisations who do not have a local presence in Ireland or just do not want the expense of managing and training a team of Engineers. We provide back to back maintenance contracts, managed contracts and break fix services for companies that require skilled engineers onsite within SLA. We… Show more My Role is to manage and develop 3Sixty Networks. Our Goal is to be the best local engineering partner in Ireland. 3Sixty Networks specialises in delivering engineering services for organisations who do not have a local presence in Ireland or just do not want the expense of managing and training a team of Engineers. We provide back to back maintenance contracts, managed contracts and break fix services for companies that require skilled engineers onsite within SLA. We delivery services for companies throughout the UK for organisations who represent major brands such as Tesco, ASDA, TK Maxx, Visa and various other well known household names. I believe that the right partner is crucial and when you partner with 3Sixty Networks you will know what the right partner can deliver. We have a proven track record with our partners and strive to deliver the best services in Ireland Visa Feedback 3Sixty Networks completed the survey with the software we requested and the engineers completed the requirement by communicating with the local IT team and our in house Cisco Specialist team. We were so happy with the level of detail supplied that we tasked 3Sixty Networks to complete projects in Cairo and Casablanca. Chris McCabe Visa IT Service Delivery Manager ASDA Feedback 3Sixty Networks were professional from start to finish and the IT Team at ASDA praised the ease in which the project was completed. The engineers ability to identify a problem and communicate that to our inhouse IT Team made it a no brainer to troubleshoot. We enjoyed this project and the daily updates and excellent supporting documentation allowed ASDA to be completely satifisfied this project was completed to our own high standards. Steven Weaver IT Manager So why not get in touch and see if our business is helping you to manage your customers in Ireland Tel: 02890183360 or email info@3sixtynetworks.com Show less

Managing Director

• Apr 2011 - Present

Technical Director

• Feb 2005 - Oct 2011

My role was to develop and implement telecom solutions for small to medium size business in the UK and Ireland market. But I was also heavily involved on the technical implementation of Nortel Solutions. This involved migrating legacy Nortel Meridian solutions to the newer CS1000 IP based platforms and the roll out of IP and SIP solutions using the MGC and associate components. This included migration of Meridian Mail voicemail solution and the upgrade of existing Call Pilot… Show more My role was to develop and implement telecom solutions for small to medium size business in the UK and Ireland market. But I was also heavily involved on the technical implementation of Nortel Solutions. This involved migrating legacy Nortel Meridian solutions to the newer CS1000 IP based platforms and the roll out of IP and SIP solutions using the MGC and associate components. This included migration of Meridian Mail voicemail solution and the upgrade of existing Call Pilot server to newer Call Pilot servers including the 201 and 600r platforms. I supplied scripting services for existing Symposium servers and was regularly involved in migrating Symposium Solutions to the new Contact Centre Platform. My experience continued on the Nortel Product range up until Release 7.0 on Enterprise Product and Release 6.0 on Nortel SMB BCM product range. I continued to develop my voice skills across all the Nortel, Avaya and Panasonic Platforms. I worked regularly with IT departments to implement and design QOS on Layer 2 and Layer 3 data equipment using parameters to enable voice and real time applications on the existing infrastructure regardless of vendor. Show less My role was to develop and implement telecom solutions for small to medium size business in the UK and Ireland market. But I was also heavily involved on the technical implementation of Nortel Solutions. This involved migrating legacy Nortel Meridian solutions to the newer CS1000 IP based platforms and the roll out of IP and SIP solutions using the MGC and associate components. This included migration of Meridian Mail voicemail solution and the upgrade of existing Call Pilot… Show more My role was to develop and implement telecom solutions for small to medium size business in the UK and Ireland market. But I was also heavily involved on the technical implementation of Nortel Solutions. This involved migrating legacy Nortel Meridian solutions to the newer CS1000 IP based platforms and the roll out of IP and SIP solutions using the MGC and associate components. This included migration of Meridian Mail voicemail solution and the upgrade of existing Call Pilot server to newer Call Pilot servers including the 201 and 600r platforms. I supplied scripting services for existing Symposium servers and was regularly involved in migrating Symposium Solutions to the new Contact Centre Platform. My experience continued on the Nortel Product range up until Release 7.0 on Enterprise Product and Release 6.0 on Nortel SMB BCM product range. I continued to develop my voice skills across all the Nortel, Avaya and Panasonic Platforms. I worked regularly with IT departments to implement and design QOS on Layer 2 and Layer 3 data equipment using parameters to enable voice and real time applications on the existing infrastructure regardless of vendor. Show less

Customer Service Engineer

• Mar 2000 - Feb 2005

I was a Customer Service Engineer who supplied and installed Nortel Meridian Solutions for Norwich Union, Glasgow Health Board, West Midlands Police. I worked on Nortel Meridian Option 11-81 platforms intergrating solutions via MCDN and QSIG protocols to other telecom solutions such as Siemens ISDX, Nortel BCM and Mitel SX 2000 platforms. I worked on all elements of the Nortel Portfolio ranging from Meridian Mail, Call Pilot, DECT, Symposium, Symposium Express, (Contact Centre),ITG… Show more I was a Customer Service Engineer who supplied and installed Nortel Meridian Solutions for Norwich Union, Glasgow Health Board, West Midlands Police. I worked on Nortel Meridian Option 11-81 platforms intergrating solutions via MCDN and QSIG protocols to other telecom solutions such as Siemens ISDX, Nortel BCM and Mitel SX 2000 platforms. I worked on all elements of the Nortel Portfolio ranging from Meridian Mail, Call Pilot, DECT, Symposium, Symposium Express, (Contact Centre),ITG and was involved with Communications Server 1000 up until 3.0 Show less I was a Customer Service Engineer who supplied and installed Nortel Meridian Solutions for Norwich Union, Glasgow Health Board, West Midlands Police. I worked on Nortel Meridian Option 11-81 platforms intergrating solutions via MCDN and QSIG protocols to other telecom solutions such as Siemens ISDX, Nortel BCM and Mitel SX 2000 platforms. I worked on all elements of the Nortel Portfolio ranging from Meridian Mail, Call Pilot, DECT, Symposium, Symposium Express, (Contact Centre),ITG… Show more I was a Customer Service Engineer who supplied and installed Nortel Meridian Solutions for Norwich Union, Glasgow Health Board, West Midlands Police. I worked on Nortel Meridian Option 11-81 platforms intergrating solutions via MCDN and QSIG protocols to other telecom solutions such as Siemens ISDX, Nortel BCM and Mitel SX 2000 platforms. I worked on all elements of the Nortel Portfolio ranging from Meridian Mail, Call Pilot, DECT, Symposium, Symposium Express, (Contact Centre),ITG and was involved with Communications Server 1000 up until 3.0 Show less

Customer Service Engineer

• 1998 - 2000