Colin Hooper

Process Trainer at Lumify Work
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Newcastle Area, AU

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Experience

    • Australia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Process Trainer
      • Aug 2021 - Present

      Sydney, New South Wales, Australia

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Senior Learning Specialist
      • Jun 2018 - Jul 2020

      Birmingham, United Kingdom

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Training Delivery Manager
      • Jan 2017 - May 2018

      Alcester, B49 5ET, Warwickshire, United Kingdom

    • IT Training Consultant
      • Aug 2015 - Dec 2016

      Alcester, B49 5ET, Warwickshire, United Kingdom

    • United Arab Emirates
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • ITIL Authorise Trainer
      • Oct 2014 - Jul 2015

      Cape Town Area, South Africa Presents ITIL Courses

    • Managing Member
      • Aug 2010 - Nov 2014

      Johannesburg Area, South Africa Green Bottle Talent Management works with organisations to ensure that they fully unlock the potential of their people in achieving organisation goals. This is done through Consulting, Coaching and Workshops, building trusting and high-performing teams. Duties Include • Marketing via email, the company web Site and social media • Sales • Administration • Services Delivery • Consulting • Workshop Delivery and coaching

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Education Services Manager
      • Jun 2010 - Jul 2011

      Johannesburg Area, South Africa HP Education Services (HPES) is a department of Hewlett Packard’s Technical Services division responsible for providing training to end-user organisations on information technologies and related subjects. It delivers these services using contract trainers to deliver training on its behalf. The Manager of HPES South Africa has P&L responsibility for the department. The position is also responsible for scheduling, pricing, marketing and contractor liaison. Duties Include • P&L… Show more HP Education Services (HPES) is a department of Hewlett Packard’s Technical Services division responsible for providing training to end-user organisations on information technologies and related subjects. It delivers these services using contract trainers to deliver training on its behalf. The Manager of HPES South Africa has P&L responsibility for the department. The position is also responsible for scheduling, pricing, marketing and contractor liaison. Duties Include • P&L Accountability • Course Scheduling • Pricing • Customer contract negotiation • Contractor contract negotiation • Debtors control • Creditor payment approvals • Management of 11 subordinates (6 Direct Reports & 5 Contract Delivery Partners) Show less

    • Non-profit Organization Management
    • Partner Relationship Manager
      • Jun 2008 - Dec 2009

      Somerset West Area, South Africa This position is responsible for building programmes to engage Technology Assistance Providers, Corporate Companies and ICT Vendors to collaborate with and provide support to Civil Society, via NGOConnect Africa. It is also responsible for managing the relationship with Name Accounts in the Private Sector. In addition this position will also assume the responsibility to attract CSI/CSR funds to NGOConnect Africa and the projects that are spawned through the platform. Duties… Show more This position is responsible for building programmes to engage Technology Assistance Providers, Corporate Companies and ICT Vendors to collaborate with and provide support to Civil Society, via NGOConnect Africa. It is also responsible for managing the relationship with Name Accounts in the Private Sector. In addition this position will also assume the responsibility to attract CSI/CSR funds to NGOConnect Africa and the projects that are spawned through the platform. Duties Include • Programme Development including the design, implementation and management of programmes to engage Technology Partners, Developer Community & CSI / CSR Partners • Relationship manage job defined Named Accounts • Develop and deliver web content for NGO Connect Africa, aimed at job defined sectors and focus areas • Compose regular blog content targeted at job defined sectors and focus areas • Identify opportunities to attract funding for NGO Connect Africa, and its projects and initiatives Show less

    • Managing Director and Shareholder
      • May 2000 - Apr 2008

      Newcastle, Australia The company was initially formed in 2000 to introduce The Worldwide Lessons in Leadership Series® to Australia and New Zealand. This annual satellite event, beamed out of the US in November each year, had been a project that my wife had been involved with in South Africa since 1995 with great success. The event featured Speakers such as Stephen Covey, Tom Peters, Ken Blanchard and other world-class leadership experts. The event was discontinued in 2001 as a result of poor US attendance in the… Show more The company was initially formed in 2000 to introduce The Worldwide Lessons in Leadership Series® to Australia and New Zealand. This annual satellite event, beamed out of the US in November each year, had been a project that my wife had been involved with in South Africa since 1995 with great success. The event featured Speakers such as Stephen Covey, Tom Peters, Ken Blanchard and other world-class leadership experts. The event was discontinued in 2001 as a result of poor US attendance in the wake of September 11, 2001. TEN then negotiated a license with The Effectiveness Institute Inc., of Seattle Washington, to offer their range of consulting services and workshops to corporate Australia. The Effectiveness Institute products assist organisations improve their performance and profitability by building a culture in which positive, professional relationships are fostered. TEN formed a division, The Effectiveness Company, and began offer workshops and consulting services in September 2002. In early 2004, the board decided to diversify its operations to capitalise on the range of skills and experience of its directors. Annique Australia began operating as a division of TEN in June 2005. Annique imports and distributes a range of skin, heath and body care products through a network of freelance consultants across Australia. Campbell’s Country Kitchen, a retail bakery, was acquired in March 2005. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Education & Certification Manager/Product Manager/Marketing Manager/Consultant
      • Nov 1994 - Feb 2000

      Johannesburg Area, South Africa Over a five-year period, I held several positions a Microsoft South African subsidiary. Although my initial role was a natural extension of my training experience, Microsoft offered me the opportunity to expand my business skills into sales and marketing. All of the positions that I held had public relations responsibilities, requiring me to maintain and manage productive relationships with industry journalists. I was expected to strategize, plan and implement PR with the company’s PR… Show more Over a five-year period, I held several positions a Microsoft South African subsidiary. Although my initial role was a natural extension of my training experience, Microsoft offered me the opportunity to expand my business skills into sales and marketing. All of the positions that I held had public relations responsibilities, requiring me to maintain and manage productive relationships with industry journalists. I was expected to strategize, plan and implement PR with the company’s PR agency that supported the overall subsidiary marketing plan. Liaison with the company’s advertising agency was also a key component of some positions. Show less

    • Senior Certified Netware Instructor
      • Jun 1993 - Oct 1994

      Johannesburg Area, South Africa Initially employed to open and manage Lasernet Training’s Novell Authorised Education Centre (NAEC) in Cape Town. Transferred to Johannesburg as a Senior NetWare Instructor in late 1994. Duties Include • Established and ran Lasernet Training's Novell Authorised Education Centre (NAEC) in Cape Town • Promoted and presented all NetWare Training courses • Designed and implemented an after hour's Certified NetWare Engineer Program • Transferred to Johannesburg in July 1994, as… Show more Initially employed to open and manage Lasernet Training’s Novell Authorised Education Centre (NAEC) in Cape Town. Transferred to Johannesburg as a Senior NetWare Instructor in late 1994. Duties Include • Established and ran Lasernet Training's Novell Authorised Education Centre (NAEC) in Cape Town • Promoted and presented all NetWare Training courses • Designed and implemented an after hour's Certified NetWare Engineer Program • Transferred to Johannesburg in July 1994, as Senior NetWare Instructor Show less

    • General Manager
      • Jan 1992 - May 1993

      Johannesburg PMS Automation developed and sold despatch management systems to corporate customers, allowing them to prepare consignment notes for various cargo forwarders and to track and trace consignments. PMS also marketed and sold the RENA range of forms handling equipment. Employed by the Former Sales Director of Rena Information Systems, a previous employer offering a similar range of products and services. Duties Include • Sales planning and management • Manage a support team to install… Show more PMS Automation developed and sold despatch management systems to corporate customers, allowing them to prepare consignment notes for various cargo forwarders and to track and trace consignments. PMS also marketed and sold the RENA range of forms handling equipment. Employed by the Former Sales Director of Rena Information Systems, a previous employer offering a similar range of products and services. Duties Include • Sales planning and management • Manage a support team to install and service equipment • Manage Relationship with government and enterprise customers • Manage an admin team • Strategize, plan and manage the development of new products • Management of 9 subordinates Show less

    • Certified NetWare Instructor (CNI)
      • Feb 1991 - Dec 1991

      London, United Kingdom Tulip Computers UK was the UK subsidiary of the Dutch computer manufacturer Tulip Computers. The company produce a range of notebook, desktop and server products and was report at the time to be the second most popular PC brand, behind IBM. Because of its server range, it was also keen to offer dealers, to whom it sold its products, training on the installation, administration and support of Novell NetWare. As a result it decided to open a Novell Authorised Education Centre at its Crawley… Show more Tulip Computers UK was the UK subsidiary of the Dutch computer manufacturer Tulip Computers. The company produce a range of notebook, desktop and server products and was report at the time to be the second most popular PC brand, behind IBM. Because of its server range, it was also keen to offer dealers, to whom it sold its products, training on the installation, administration and support of Novell NetWare. As a result it decided to open a Novell Authorised Education Centre at its Crawley office, near Gatwick Airport. Duties Include • Promote a NetWare training programs to an existing base of Tulip Dealers • Administered and conducted courses for both internal and external customers • Provided second level support on the installation, administration and support of Netware Operating Systems • Liaised with Novell UK on the matters relating to Tulip’s NAEC status • Arrange certification examinations for students at authorised testing centres Show less

    • Operations Manager / General Manager
      • Jun 1988 - Dec 1989

      Johannesburg Area, South Africa Initially, RENA information systems imported the RENA range of forms automation equipment from Germany. They also developed and marketed a despatch management system to administer and track consignments sent via Spoornet (the South Africa Government owned rail corporation). Later, they also developed modules that provide that same capability for other cargo carrier, e.g. DHL etc. I was initially employed to replace the Branch Manager of their Cape Town Branch. Later, I was transferred… Show more Initially, RENA information systems imported the RENA range of forms automation equipment from Germany. They also developed and marketed a despatch management system to administer and track consignments sent via Spoornet (the South Africa Government owned rail corporation). Later, they also developed modules that provide that same capability for other cargo carrier, e.g. DHL etc. I was initially employed to replace the Branch Manager of their Cape Town Branch. Later, I was transferred back to Johannesburg to assist the Managing Director in establishing a new division to promote a Telephone Management System, RENATel, which the company had developed. Duties Include OPERATIONS MANAGER / GENERAL MANAGER • Control of the Cape Town branch with 9 staff • Organisation of participation at trade fairs, including: • Booking of exhibition space • Deciding on the design of exhibition stands • Liaising with stand builders regarding the erection of stands • Arranging the printing of leaflets and brochures • Arranging the preparation of artwork • Organisation of Public Relations and Marketing functions, including: • Liaising with free-lance artists and other suppliers regarding the preparation of advertising material • Negotiating with the media regarding advertising rates • Placing of advertisements in the media • Monitoring the response to advertising activity • Selecting a reputable PR consultant • Assistance in designing new administrative systems • Consultation regarding the development of new products • Negotiations with suppliers regarding acquisition of new product and establishment of credit terms BRANCH MANAGER • Management of 4 staff members • Staff recruitment and selection • Sales planning and control • Control of the administrative functions • Control of the Technical and Software support functions • Preparation of annual budgets and analysis of monthly budget variances • This position also required an active participation in the day-to-day sales activities Show less

    • Canada
    • Human Resources Services
    • 500 - 600 Employee
    • Acting Divisional Head – Executive Division
      • Mar 1987 - May 1988

      Johannesburg Area, South Africa Employed as a dealer account manager for Drake Networking Systems, selling Novell NetWare and other LAN products to PC dealerships across South Africa. Promote to Area Manager, and took responsibility for running the DNS operations in South Africa. 11 staff reported to me. Offer the opportunity to take care of the Drake Executive Division until a suitable replacement candidate could be found. Duties Include ACTING DIVISIONAL HEAD • Manage marketing and public relations… Show more Employed as a dealer account manager for Drake Networking Systems, selling Novell NetWare and other LAN products to PC dealerships across South Africa. Promote to Area Manager, and took responsibility for running the DNS operations in South Africa. 11 staff reported to me. Offer the opportunity to take care of the Drake Executive Division until a suitable replacement candidate could be found. Duties Include ACTING DIVISIONAL HEAD • Manage marketing and public relations activities • Manage outsourced service providers • Manage advertising and PR expenses • Approve of all press releases • Liaise with representatives of the press • Manage both staff and channel training opportunities • Manage sales activities • Manage stock control • Set pricing policy • Budgets and cash flow planning • Manage relationships with major overseas suppliers • Managed 3 staff AREA MANAGER • Manage marketing and public relations activities • Manage outsourced service providers • Manage advertising and PR expenses • Approve of all press releases • Liaise with representatives of the press • Manage both staff and channel training opportunities • Manage sales activities • Manage stock control • Set pricing policy • Budgets and cash flow planning • Manage relationships with major overseas suppliers DEALER ACCOUNT MANAGER • Recruit new dealers • Provide pre-sales support to dealers • Manage relationships with existing dealer base • Manage dealer performance Show less

    • Training Officer
      • Mar 1982 - Mar 1987

      Johannesburg Area, South Africa Initially employed by the bank’s Somerset West branch as a Foreign Exchange and Investments Clerk. Performed general banking duties. Promoted to Training Officer and transferred in Johannesburg. Duties Include TRAINING OFFICER • Presented and developed courses, teaching mainly computer skills to Nedbank branch staff FOREIGN EXCHANGE & INVESTMENTS CLERK • Performed general banking tasks • Responsible for providing investment and foreign exchange services to the… Show more Initially employed by the bank’s Somerset West branch as a Foreign Exchange and Investments Clerk. Performed general banking duties. Promoted to Training Officer and transferred in Johannesburg. Duties Include TRAINING OFFICER • Presented and developed courses, teaching mainly computer skills to Nedbank branch staff FOREIGN EXCHANGE & INVESTMENTS CLERK • Performed general banking tasks • Responsible for providing investment and foreign exchange services to the banks customers Show less

    • Bank Clerk
      • Nov 1979 - Mar 1982

      Pretoria Area, South Africa Began my career as a General Office Clerk at the bank’s largest branch in Pretoria. In 1980, requested a transfer to their Bellville Branch, near Cape Town. Duties Include • Balancing the banks own cheque account • Responsible for the reconciliation and payment of government stamp duty levied on all cheques issued to the bank’s customers • Managed the sale of compulsory Motor Vehicle Assurance (MVA) tokens • Acted as a back-up Teller/Cashier

Education

  • Lowveld High School
    Matric, Passed

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