Experience

XU Catering LLC

• United States
• Events Services
• 1 - 100 Employee

• Digital Marketing Manager

  • Feb 2020 - Jan 2022

  Evaluated client website and social platforms for mobile performance and optimal search engine rankings. ·Developed unique content for a variety of social platforms to improve presence and brand awareness. ·Organized and analyzed data from Google and Facebook analytics to improve marketing results. ·Researched keywords relevant to marketing efforts in order to reach intended clientele. ·Introduced and implemented scheduled targeted email marketing programs to clients like UNC… Show more Evaluated client website and social platforms for mobile performance and optimal search engine rankings. ·Developed unique content for a variety of social platforms to improve presence and brand awareness. ·Organized and analyzed data from Google and Facebook analytics to improve marketing results. ·Researched keywords relevant to marketing efforts in order to reach intended clientele. ·Introduced and implemented scheduled targeted email marketing programs to clients like UNC Athletics, Shady Wagon Farms, McLean Events, and A Southern Soiree ·Managed Xu Catering's digital properties including the website and coordinated social media presence, including Facebook and Instagram Show less



Cree

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Crystal Growth Lead

  • May 2021 - Sep 2021

  Responsible for performing equipment startup, modifications, upgrades, troubleshooting and maintenance on production and R&D systems. ·Troubleshoot equipment malfunctions (to board level in some cases), determine corrective actions, and implement these actions along with measuring component parameters using gauges and interferometers ·Performs electrical or mechanical troubleshooting to determine problems in non-functioning electromechanical equipment used in the manufacturing… Show more Responsible for performing equipment startup, modifications, upgrades, troubleshooting and maintenance on production and R&D systems. ·Troubleshoot equipment malfunctions (to board level in some cases), determine corrective actions, and implement these actions along with measuring component parameters using gauges and interferometers ·Performs electrical or mechanical troubleshooting to determine problems in non-functioning electromechanical equipment used in the manufacturing process ·Interact and collaborate directly with process engineering and other groups to meet department production goals ·Manipulate PLC programming with some support, including uploads, downloads, addressing, step circuits, and online debug ·Set up and operate a variety of automatic and or semi-automatic machines used in the fabrication of crystal products including but not limited to slice, grind, and polish Show less



UNLIMITED RECOVERY LLC

• United States
• 1 - 100 Employee

• Sales and Marketing Manager

  • Oct 2017 - Mar 2020

  Raleigh, North Carolina, United States ·Oversee all sales and marketing needs for all Unlimited Recovery client agreements. ·Managed workforce of twenty plus employees in my division including hiring, firing, training, and annual reviews. ·Managed Unlimited Recovery's digital properties including the website and coordinated social media presence Facebook and Instagram. ·Prepared operating budgets for all departments including marketing and associated budget reports ·Developed metrics and measured success in order… Show more ·Oversee all sales and marketing needs for all Unlimited Recovery client agreements. ·Managed workforce of twenty plus employees in my division including hiring, firing, training, and annual reviews. ·Managed Unlimited Recovery's digital properties including the website and coordinated social media presence Facebook and Instagram. ·Prepared operating budgets for all departments including marketing and associated budget reports ·Developed metrics and measured success in order to further penetrate the marketplace. Analyzed key aspects of the business to evaluate the factors driving results including SEO and digital presence ·Organized and analyzed data from Google and Facebook analytics to improve marketing results. ·Coordinated executive management's market visits and key account calls. ·Cultivated trust and customer relations between Unlimited Recovery and clients to ensure their expectations were adequately met ·Developed and implemented client-centered marketing solutions for Kane Realty, Cortland Apartments,The Preiss Company, GSE ·Responsible for planning and hosting successful trade shows for potential and existing clients ·Responsible for all contract negotiations for Unlimited Recovery with potential and current clients Show less



Bowden Street Automotive

• United States
• Individual and Family Services

• Business Manager

  • Oct 2016 - Oct 2017

  Cary, North Carolina, United States ·Reassigned employees to specific duties to best meet the needs of the company. ·Modified inventory system resulting in cost savings and increased overall profits. ·Found alternate product vendors/suppliers, resulting in substantial cost saving. ·Responsible for reordering inventory when it dropped below predetermined levels while examining associated merchandise to verify that it was correctly delivered, priced and displayed. ·Increased business profits through effective sales… Show more ·Reassigned employees to specific duties to best meet the needs of the company. ·Modified inventory system resulting in cost savings and increased overall profits. ·Found alternate product vendors/suppliers, resulting in substantial cost saving. ·Responsible for reordering inventory when it dropped below predetermined levels while examining associated merchandise to verify that it was correctly delivered, priced and displayed. ·Increased business profits through effective sales training and enhanced troubleshooting, resulting in lower product returns and costly reworks. ·Planned budgets for all departments and authorized payments and merchandise returns. ·Generated repeat business through exceptional customer service. Show less



Fast Lube Plus

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Operations Manager

  • May 2006 - Oct 2016

  Morrisville, NC Managed and operated the store, supervised employees, engaged in sales work, scheduled work hours and resolved customer conflicts. ·Highest sales record in store history as of 2016. ·Reconciled cash and daily receipts, prepared daily records of transactions and deposited money in the bank. ·Kept inventory and store operating records, ordered various parts and tools, prepared requisitions to replenish supplies as required. ·Resolved customer complaints and… Show more Managed and operated the store, supervised employees, engaged in sales work, scheduled work hours and resolved customer conflicts. ·Highest sales record in store history as of 2016. ·Reconciled cash and daily receipts, prepared daily records of transactions and deposited money in the bank. ·Kept inventory and store operating records, ordered various parts and tools, prepared requisitions to replenish supplies as required. ·Resolved customer complaints and inquiries ·Provided exceptional customer care and service. ·Conducted all employee and executive management meetings and presentations. ·Obtained documents, clearances, certificates and approvals from local, state and federal agencies Show less