Experience

Harvard University

• United States
• Higher Education
• 700 & Above Employee

• Network Engineer

  • Sep 2022 - Present



Middlebury College

• United States
• Higher Education
• 700 & Above Employee

• Network Administrator

  • Jul 2022 - Oct 2022

• Information Technology Fellow

  • Sep 2019 - Jun 2022

  Rotated through three roles across Information Technology Services in User Services, Networking and Infrastructure, and Managed Devices over the course of the fellowship.Implemented an online Help Desk to assist transition to remote work at the start of the pandemic.Managed replacement of UPS battery backup devices in 120 network closets across three sites.Provisioned access points and created wireless designs for network upgrades around campus.Responsible for troubleshooting and managing network monitoring tools and devices.Coordinated with outside vendors to rollout a Multi-PSK network to campus.Managed data migration and rollout of Zoom Phone from Cisco CUCM.Interacted with staff, students, and faculty to ensure their technological needs were met.



C2 - Competitive Computing

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• PC Help Desk

  • Jun 2019 - Aug 2019



Saint Michael's College

• United States
• Higher Education
• 400 - 500 Employee

• Information Technology Student Lead

  • Aug 2015 - May 2019

  Developed documentation for all processes in the IT department. Catalogued inventory and ran system updates on various pieces of technology. Provided excellent customer service while troubleshooting issues with faculty, staff, and students. Developed documentation for all processes in the IT department. Catalogued inventory and ran system updates on various pieces of technology. Provided excellent customer service while troubleshooting issues with faculty, staff, and students.