Experience

Tate Engineering Systems, Inc
• United States
• Mechanical Or Industrial Engineering
• 1 - 100 Employee
• IT Specialist (Salesforce Admin)

  • Jul 2021 - Present


Enterprise Community Partners

• Civic and Social Organizations
• 300 - 400 Employee

• Salesforce Administrator

  • Jan 2016 - Dec 2020

  • Provided excellent customer support and used strong problem-solving skills to resolve Salesforce bugs • Managed ETL processes for accounts, contacts, and leads using Demandtools, Excel-Connector, and Dataloader • Developed a data visualization in Tableau to provide insight into key organizational metrics • Analyzed database table schema for migration of data between operational Salesforce systems • Led and managed data governance processes including detailed analysis and interaction with stakeholders • Evaluated, analyzed, and resolved issues with visualforce pages and apex classes • Identified and prioritized bugs and issues to third party vendors • Collaborated with Salesforce administrators and developers on troubleshooting and knowledge sharing • Elicited requirements and built dynamic FormAssembly Forms with connectors to Salesforce • Provided production support to the Salesforce Communities/Portals for investors and developers • Built Conga solutions for advanced reporting functionality • Developed training and other presentation material and led group and on one on one training sessions • Analyzed and resolved Marketing Cloud and Fonteva bugs and issues • Learned new tools and processes quickly to support business needs and requirements • Created adhoc custom Salesforce reports and dashboards for management • Created dashboards using Google Analytics • De-duplication of accounts and contacts and implementation of data quality in Salesforce • Created validation and workflow rules

• Summer Intern

  • Jun 2014 - Dec 2015

  • Implementation of Accounts & Contacts in SalesForce• Implementation of Electronic Content Management• Creating & tracking tickets/tasks in JIRA• Creating technical end user documentation


Ockanickon Scout Reservation
• United States
• Recreational Facilities
• 1 - 100 Employee
• Adventure Sports Counselor

  • Jun 2012 - Aug 2012
• Adventure Sports Counselor

  • Jun 2011 - Aug 2011

KCI Technologies, Inc.
• United States
• Civil Engineering
• 700 & Above Employee
• Intern

  • Sep 2008 - Aug 2009