Vice President Infrastructure and Security

• Sep 2019 - Present

1. Report to the CTO and responsible for leadership of the IT infrastructure, Security & Compliance2. Oversee the development and implementation of security policies and proceduresAchievements include:a. Successfully obtained ISO27001:2013 certification for Rassureb. Successfully implemented a new security framework that improved the company's security posturec. Developed and maintained strong relationships with key security and technology vendors

Senior Manager, IT Operations & Infrastructure

• Dec 2016 - Sep 2019

Airlines Revenue Protection Consultant

• Jan 2015 - Nov 2016

1. Revenue assurance project for airline clients, areas to analyze include: class mismatch, reissue avoidance, GDS cost reconciliation2. Tailored bottom-up analysis to identify area of leakages and size of the benefits using airlines reservation dataAchivements include:a. Produce actionable report presented to airline client top management for further decision at the end of analysis phaseb. Design and develop Revenue Assurance Xpert-System (RAX) to automate revenue leakage detection. The system is developed using Excel VBA and interface, MYSQL as database, and Ripple-Down-Rule (RDR) as the expert system underneath Show less

Business Solution Manager

• Oct 2012 - Jan 2015

1. To manage the life cycle (from identification to implementation) of business initiatives (change requests or total cost less than RM 1 million for the duration of contract) or technology that are/will be deployed in MAS in support of business objectivesAchievements include:a, Sucessfully rolled out kiosk check-in (Q-Buster) project in Kuala Lumpur Airportb. Sucessfully completed MAS Golden Boutique vendor switching project

Revenue Protection Manager

• Mar 2007 - Oct 2012

1. Oversees the administration and maintenance of Revenue Protection Team’s server farm, software development life cycles, and also maintain databases for the teamAchievements include:a. Successfully developed reservation booking designator (RBD) violation detection system with a team of 4 peopleb. This project managed to recover MYR 7 million from travel agents due to RBD violations. It has also successfully deterring travel agents from conducting RBD violationsc. Successfully developed the travel agent's group booking auditing system using VB.Net. Managed to recover multi-millions due to group booking violations. Show less

Senior Analyst

• Jul 2004 - Mar 2007

1. Developed web-based credit card management system (PRIMEWEB) using .Net and Oracle Achievement include: a. Successfully implemented PRIME system for clients in countries like India (ICICI Bank), UAE (National Bank of Abu Dhabi) and Bangladesh (Mutual Trust Bank) b. Worked as PRIMEWEB service desk head to solve all PRIMEWEB related bugs and logic error for clients around the world c. Conduct PRIMEWEB training for in house new recruits and clients 1. Developed web-based credit card management system (PRIMEWEB) using .Net and Oracle Achievement include: a. Successfully implemented PRIME system for clients in countries like India (ICICI Bank), UAE (National Bank of Abu Dhabi) and Bangladesh (Mutual Trust Bank) b. Worked as PRIMEWEB service desk head to solve all PRIMEWEB related bugs and logic error for clients around the world c. Conduct PRIMEWEB training for in house new recruits and clients

Senior C# Developer

• Mar 2003 - Jul 2004

1. Member of the R&D team, primary job function is to research and develop in-house publishing software system using Ms .Net framework(C#), develop client web sites using ASP.Net, and also responsible for the database design and implementation(SQL 2000) Achievements include: a. Migrated entire publishing system from old data centre to new data centre b. Handle all client change requests 1. Member of the R&D team, primary job function is to research and develop in-house publishing software system using Ms .Net framework(C#), develop client web sites using ASP.Net, and also responsible for the database design and implementation(SQL 2000) Achievements include: a. Migrated entire publishing system from old data centre to new data centre b. Handle all client change requests

Software Development Engineer

• Jul 2002 - Mar 2003

Design and develop software applications in Visual Studio .Net, particularly in ASP.Net and C#. Also involve in research for the latest technologies available from Microsoft. Design and develop software applications in Visual Studio .Net, particularly in ASP.Net and C#. Also involve in research for the latest technologies available from Microsoft.

Senior Applications Programmer

• May 2001 - Jul 2002

1. Design and develop COM components for the database layer using Visual Basic and ATL. 2. Design and develop the database for various applications. 3. Develop T-SQL scripts (stored procedures, views, triggers, user-defined functions, etc.) for database maintenance. 4. Design and develop database tools and utilities. 5. Research on new technologies for the Microsoft platform. 1. Design and develop COM components for the database layer using Visual Basic and ATL. 2. Design and develop the database for various applications. 3. Develop T-SQL scripts (stored procedures, views, triggers, user-defined functions, etc.) for database maintenance. 4. Design and develop database tools and utilities. 5. Research on new technologies for the Microsoft platform.

Senior Applications Programmer

• Sep 1998 - Oct 2000

To analyze, design, develop and deploy in house system, especially web application using ASP and Visual Basic 6. To analyze, design, develop and deploy in house system, especially web application using ASP and Visual Basic 6.