Colin Cavanaugh

Customer Service Representative at Ididit Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Hillsdale, Michigan, United States, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2019 - Present

      Assisting customers in finding/ purchasing the correct parts for the vehicle that they have. Educating them on the right procedure to install, modify there current steering system in their vehicle. Assisting customers in finding/ purchasing the correct parts for the vehicle that they have. Educating them on the right procedure to install, modify there current steering system in their vehicle.

    • United States
    • Retail
    • 700 & Above Employee
    • Team Lead
      • May 2020 - Apr 2022

      Provides excellent customer service and technical expertise at the best performing TSC in the region Assists customers with efficiency by demonstrating thorough knowledge of all product lines Oversees and facilitates the organization of all inventory received from partners and distributors Trains new hires on store procedures and operations, cash management, and company values Manages all opening and closing procedures while collaborating with staff members and customers Contributes to the exceeding of store goals by 15 to 20%, which is tracked on a month to month basis Handling nightly deposits and back office safe functions for morning and evening shifts. Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Sales Specialist
      • Nov 2018 - Jul 2019

      Consulted customers on cellphone plans and sales. Assisted with account management and payments. Assisted electronics department in sales and customer service as well. Consulted customers on cellphone plans and sales. Assisted with account management and payments. Assisted electronics department in sales and customer service as well.

    • United States
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Electronic Assembler
      • Nov 2017 - Sep 2018

      Assembled computer equipment for factories such as Ford and Chrysler. Assembled computer equipment for factories such as Ford and Chrysler.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Bank Teller
      • May 2017 - Nov 2017

      Performed all banking related needs for the clients as well as helped to open IRAs and manage spending reports. Performed all banking related needs for the clients as well as helped to open IRAs and manage spending reports.

    • Sales Associate
      • Sep 2015 - Jun 2017

    • United States
    • Blockchain Services
    • 700 & Above Employee
    • Sales Associate
      • Sep 2011 - Jan 2015

      Cellphone and home electronics sales. With troubleshooting and solutions management for customers. Cellphone and home electronics sales. With troubleshooting and solutions management for customers.

Education

  • Monroe County Community College
    Engineering
    2008 - 2009

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