Experience

Statline - A Division of MTF Biologics

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Business Development and Client Services

  • Dec 2021 - Present

• Account Manager, DonorTrac Plus

  • Jan 2018 - Dec 2021

• Project Manager

  • Aug 2015 - Jan 2018

  As a Project Manager at Statline, I maintained many of the same duties of a DonorTrac Product Specialist. In addition, I acted as a Project Manager for client facing development. This included development and maintenance of project charters, SOWs, risk registries, project plans, finance models and status reporting. In addition to the project management duties, I worked closely with the DonorTrac Product Manager to help define requirements, understand industry needs, balance development priorities, and develop a product roadmap.I also continued to work closely with the Director of Business Management and Client Services growing and closing sales opportunities, engaging closely with new and long-term clients to maintain satisfaction with DonorTrac Plus and Statline, and develop marketing strategies to grow the DonorTrac Plus platform.

• DonorTrac Plus Product Specialist

  • Mar 2014 - Aug 2015

  As a Product Specialist at Statline I acted as a Liaison between software clients/users and software development staff, performing training and evaluating the use of software in the field, performed testing of new functionality and served as a subject matter expert for electronic medical charting during the donation process. Further, I acted in a Product Owner role for our SCRUM development life cycle, this included backlog grooming, development prioritization, development of client communication and champion of client needs. I assisted in client management activities including managing client expectations, improving customer service and meeting client needs by assisting in defining software enhancements, reporting requirements and designing processes to maximize client’s utilization of DonorTrac Plus. I assisted in designing client engagement initiatives that lead to greater development transparency, which allowed for enhanced predictability, development efficiency and higher customer satisfaction. Also I performed on-boarding and training of multiple Organ Procurement Organizations, Tissue Banks and Eye Banks using DonorTrac Plus. I assisted Leadership Team by helping to design business and marketing strategy, marketing collateral and participated in vendor engagements at multiple conferences throughout the industry. I have lead sales engagements with multiple clients including sales viability assessments, acted as point person for Statline, developed proposals and contracts, and organized and delivered presentations for potential clients. Finally, assisted in pre-sales engagements including design, creation and execution of DonorTrac Plus presentations and demonstrations.



Blue Slate Solutions

• United Kingdom
• Business Consulting and Services

• Lead Consultant

  • Jan 2011 - Mar 2014

  At Blue Slate, I worked across both the healthcare and financial industry. I lead requirements and analysis increasing a healthcare payer’s Medical Review effectiveness. This involved working directly with key members across, and at all levels, of the organization in the standardization and re-engineering of their Medical Review process with the goal of leveraging the specific root cause for payment denial in a structured form to support targeted provider education along informing the client’s data mining and predictive analytics. The underpinning technology to support this effort was an ontology, which I helped design. I also worked with a Fortune 5 level client on extracting and validating business and technical requirements for a system integration and data migration project related to their enterprise planning function. In addition, I worked to maintain a data management system, while executing data modeling, transformation and validation logic. When I first arrived at Blue Slate, I incorporated my business skills by working in the core sales and marketing area, adding structure, rigor and tools to the process. This work included performing market based research to target potential customers, assisting consultants with identifying additional opportunities within accounts, and assisting in the design of marketing collateral to be used at industry seminars and for marketing campaigns.