Experience

Rosen Injury Lawyers

• United States
• 1 - 100 Employee

• Senior Case Manager

  • Jul 2020 - Present

  • Process and review all leads converted by the Intake Department • Confirm the accuracy of the information clients provided to the Intake team in order to request medical records • Send, track, follow up on, and process any missing or incomplete intake packet documents • Assist with other legal responsibilities such as, rejection letters, special projects, and mailings • Train new Case Managers and Intake Agents to ensure seamless onboarding process • Process and review all leads converted by the Intake Department • Confirm the accuracy of the information clients provided to the Intake team in order to request medical records • Send, track, follow up on, and process any missing or incomplete intake packet documents • Assist with other legal responsibilities such as, rejection letters, special projects, and mailings • Train new Case Managers and Intake Agents to ensure seamless onboarding process



Torrid

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Feb 2020 - Present

  • Contributed to marketing efforts while building rapport with customers by inviting them to special store events • Built and maintained strong client relationships to ensure leads, future business and maximum productivity • Assisted with planogram changes including store map, wall, fixture, merchandising mix, etc. • Maintained the organization of backroom including stocking and arranging products and supplies • Contributed to marketing efforts while building rapport with customers by inviting them to special store events • Built and maintained strong client relationships to ensure leads, future business and maximum productivity • Assisted with planogram changes including store map, wall, fixture, merchandising mix, etc. • Maintained the organization of backroom including stocking and arranging products and supplies



Weitz & Luxenberg PC

• United States
• Law Practice
• 300 - 400 Employee

• Legal Intake Specialist (Temp)

  • Jan 2020 - Jun 2020

  • Handled incoming calls from prospective and current clients in a professional and courteous manner • Gathered information from potential clients to determine if their case met the firm’s case criteria • Continued proper follow up with potential clients to ensure they retained our services • Ensured that all potential new clients were properly documented in case management system • Handled incoming calls from prospective and current clients in a professional and courteous manner • Gathered information from potential clients to determine if their case met the firm’s case criteria • Continued proper follow up with potential clients to ensure they retained our services • Ensured that all potential new clients were properly documented in case management system


Hot Topic
• United States
• Retail
• 700 & Above Employee
• Seasonal Sales Associate

  • Nov 2019 - Jan 2020


Simon & Simon, PC

• United States
• Law Practice
• 1 - 100 Employee

• New Client Relations Specialist

  • Apr 2019 - Oct 2019

  • Received new client leads from referral sources and inbound calls • Analyzed potential new matters, oversaw the signing of new clients, set clients up with treatment, and used Time Matters to create new matters in our software program • Communicated with clients in a kind and patient manner to keep them informed as we reviewed their matter • Corresponded with referring attorneys in a quick and professional manner regarding acceptance or rejection of their leads • Worked closely with attorneys and CEO by producing daily reports of all new leads and clients who recently signed Show less

• Sales Associate

  • Jul 2017 - Aug 2019

  • Contributed to marketing efforts while building rapport with customers by inviting them to special store events • Built and maintained strong client relationships to ensure leads, future business and maximum productivity • Assisted with planogram changes including store map, wall, fixture, merchandising mix, etc. • Maintained the organization of backroom including stocking and arranging products and supplies • Contributed to marketing efforts while building rapport with customers by inviting them to special store events • Built and maintained strong client relationships to ensure leads, future business and maximum productivity • Assisted with planogram changes including store map, wall, fixture, merchandising mix, etc. • Maintained the organization of backroom including stocking and arranging products and supplies



Police and Fire Federal Credit Union

• United States
• Banking
• 300 - 400 Employee

• Telephone Member Service Representative

  • Mar 2018 - Apr 2019

  • Achieved all sales and non-sales goals established for the department • Assisted all members who call the Credit Union with their financial transactions and needs, including: posting transfers, providing requested account information and related transactions, and taking loan applications • Made every effort to handle member calls completely and efficiently without transferring calls to other departments • Supported PFFCU’s loan growth by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process Show less



Duane Morris LLP

• United States
• Law Practice
• 700 & Above Employee

• Pro Bono Marketing Co-op

  • Apr 2015 - Sep 2015

  •Developed internal marketing campaigns to increase attorney awareness and participation in the pro bono program •Redesigned internal and external websites and created new logos and infographics •Monitored social media outlets for the latest trends and opportunities for potential pro bono projects •Developed internal marketing campaigns to increase attorney awareness and participation in the pro bono program •Redesigned internal and external websites and created new logos and infographics •Monitored social media outlets for the latest trends and opportunities for potential pro bono projects



Drexel University LGBTQA Student Center

• Office Coordinator

  • Apr 2014 - Sep 2014

  •Planned and executed more than a dozen discussions on LGBTQ+ topics for students, staff, and faculty •Provided students with information and referrals throughout Drexel and Philadelphia •Managed table at more than twenty New Student Orientations for Graduate and Undergraduate students, reaching thousands of students •Planned and executed more than a dozen discussions on LGBTQ+ topics for students, staff, and faculty •Provided students with information and referrals throughout Drexel and Philadelphia •Managed table at more than twenty New Student Orientations for Graduate and Undergraduate students, reaching thousands of students



Berkshire Hathaway HomeServices Fox & Roach, Realtors

• United States
• Real Estate
• 700 & Above Employee

• Realtor's Assistant

  • Apr 2013 - Sep 2013

  •Searched through tax records for expired listings using the Multi-Listings System to acquire new clients •Marketed residential and commercial property listings of Center City and University City •Established websites and updated profiles to promote realtor and his properties •Searched through tax records for expired listings using the Multi-Listings System to acquire new clients •Marketed residential and commercial property listings of Center City and University City •Established websites and updated profiles to promote realtor and his properties