Colette Steyn
Head of Business Owners at Avon Justine- Claim this Profile
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Bio
Credentials
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Telling Stories with Data
LinkedInJul, 2022- Nov, 2024
Experience
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Avon Justine
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South Africa
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Cosmetics
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300 - 400 Employee
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Head of Business Owners
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Nov 2019 - Present
- Segment Strategy design and implementation - Performance management review of the Business Owner segment using analytical tools and techniques that may include both qualitative and quantitative techniques. - Engages actively with the field (Business Owners) by means of forums, councils, research panels or focus groups to gather information that will inform the change required to improve retention and overall service experience both internal to Avon and across the global business function. - Project Manager and Business Lead for projects across various functions of the business Show less
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Avon
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United Kingdom
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Personal Care Product Manufacturing
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700 & Above Employee
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Business and Field Support Manager
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Jan 2017 - Nov 2019
Managing the Sales Analytics DepartmentSales Forecasting (National, Regional, Division, Area)Multi-Level Marketing Structure - Monthly analysis and reporting, yearly Reindexing of modelRepresentative Behaviour analysisSegmentation structure design and analysisDashboard designMonthly Business Review DecksBusiness InsightsDaily KPI TrackingSales Project Management (Governance, Project Plans, Project Teams, Implementation and PIR)Data presentation and storytelling Show less
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Business Development Manager
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Sep 2015 - Dec 2016
Managing Sales ProjectsCreate project mandatesCreate and manage project plansProject GovernanceProject Team ManagementManage Project phasesProject ImplementationPost implementation reviewSuccessful implementation of 2 National Projects (Fixed boundaries for 75 Area Sales Managers, Multi-Level Marketing Model to independent sales force)
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Division Sales Manager
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May 2011 - Aug 2015
Lead and motivate a team of 12 Area Managers to achieve all Sales related KPIsControl a division of variable size and to ensure its achievement of agreed sales objectives.Develop and execute strategies that meet divisional and regional objectivesAnalyse the market annually and prepare a Divisional business planTraining, developing, couching and mentoring Area ManagersTop Division Sales Manager 2013
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National Sales Field Trainer and ASLF Specialist
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Sep 2007 - Apr 2011
Training of permanent and independent sales forceDesign training courses and workshopsTraining Workshop FacilitationObservation and Accreditation of sales forcePerformance improvement training and coaching
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Quality Assurance Manager
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Jul 2006 - Aug 2007
Manage Quality Laboratory staffNew product validation and batch up scalingSOP writing, implementation and managementManagement of third party manufactures quality systemsQuality systems audits internal and externalQuality failures problem solving and corrective and preventative actions implementation and managementTraining of factory staff on quality controls
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Education
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University of South Africa/Universiteit van Suid-Afrika
B.Compt, Accounting and Auditing -
Pretoria Technicon
NDip Medical Technology, Microbiology