Fundraising Manager

• Sep 2022 - Present

Project Coordinator

• Jun 2016 - Present

Support

• 2016 - 2016

Operations Support Manager

• Apr 2014 - Dec 2015

Administration: • Provided administrative and research support to the Senior Operations team. • Ensured that the operational information stored on the RTH server was kept up to date and filed in a logical manner. • Managed the collation of menu information from each hospitality caterer. • Coordinated the travel and accommodation requirements for the Operations team during the Tournament. • Collated the post event reports from the Operations team during the Tournament. • In conjunction with the Senior Operations team, ensured the operations risk management plan is kept up to date. Relationship Management: • Maintained good working relationship with other members of staff. • Ensured close working relationship and communication with sales and guest experience teams. • Represented the company to suppliers, venues and other stakeholders from time to time. • Developed and maintained relationships with stakeholders including suppliers and venues. Operational Fulfilment Management: • Managed the Tournament accreditation programme on behalf of RTH, in line with the procedures developed by ER2015 • Supported the Senior Operations team with the timely distribution of match day information to caterers and other suppliers as appropriate. • In conjunction with the Senior Operations team, developed a system to ensure that all suppliers comply with the obligations arising from their contractual terms. • Worked with the Senior Operations teams on projects from time to time. Communication and Reporting: • In conjunction with the Senior Operations team, managed a reporting and tracking system for key operational tasks • Ensured the Head of Operations was kept informed of progress of tasks and any issues. Show less

Executive Assistant & Office Manager

• Aug 2010 - Mar 2014

•Responsible to and work closely with the Chief Executive as well as Chairman, President and Trustees. •Line manage the receptionist and ensure smooth running of reception and meeting rooms including bookings, post management courier services and stock taking. •Oversee the day to day running of a busy office including maintaining the Health and Safety policy, the office equipment and all appliances within •Work closely with the Head of Finance regarding insurances and tenant services. •Organise and manage the monthly Executive Committee meetings, the quarterly Trustees meetings and Audit Committee including distribution of agenda, minutes, reports and minute taking •Regularly liaise with HRH Duke of Westminster’s office when managing flagship presentations. •Organise and administer the Charity’s AGM. •Co-ordinate national mailings to 5000 members. •Manage both the cleaning service and the weekly handyman Show less

Office Manager

• Jan 2009 - Aug 2010

•Diary management (appointments, meetings, travel) for Directors and various practitioners. •Front of house representation of company •Organise meetings, internally and externally, minute taking and distribution after meetings. •EMMA (computer software specifically used in the medical industry), educating the directors and practitioners on the new system. •Maintaining customer records – typing up medical notes, composing letters to medical professionals around the UK. •Company website, maintaining and updating. •Marketing material, producing for website, journalists and customer database. •Working with the Business manager in launching and assisting in the day-to-day running spa and line managing staff in a locally based, franchise hotel. •Event project management to promote bespoke products. • Accounting responsibilities, including monthly rental reports, month and year-end accounts and invoicing clients for services at Très. •Running health and safety inductions along with new practitioner inductions in clinic. •Office manager role of maintaining stock, replenishment for the clinic, contacting and maintaining relationships with external suppliers. Ensuring all rooms are ready for treatments depending on speciality of practitioner. Show less

Directors Assistant (freelance role whilst looking for full time work)

• Sep 2008 - Dec 2008

•Working alongside the Director when promoting and running location events. •Liaising and establishing contacts with journalists. •Presenting Circle PR to win further accounts. •Working alongside the Director when promoting and running location events. •Liaising and establishing contacts with journalists. •Presenting Circle PR to win further accounts.

PA / HR Co-ordinator

• Nov 2004 - Jul 2008

Showroom space of 25,000 sq ft hosting 25 staff High-end furniture retailer. •PA to Director and Head of Creative Design – Diary management, travel arrangements, scheduling meetings, taking minutes at meetings and chairing. •Managing requirements of health and safety in the workplace. Organising and continuing training of company fire safety. •Representation of the company abroad regularly throughout the year •Producing commission and intrastate (government statistics) reports monthly using excel. •Coordinating running of administration in the company including the Customer Services department. •PR contact for national magazines and newspapers regarding the product. Including writing press releases monitoring media coverage and approving images. •This role required me to be able to adapt to many different clientele. From journalists to celebrity customers as well as a being responsible for the day to day running of 25 staff. •Manage loaning of furniture for photo shoots. Ensuring company is credited in the correct manner. •Coordinate events and meetings at showroom for high-end clients, on small and large scale(5-500). •Maintaining and manipulating client database for events and mailers. Show less

Team Liaison Officer

• May 2004 - Nov 2004

•Liaising with international offices on information of creditors. •Reconciling various company accounts. •Managing office requirements. •Liaising with international offices on information of creditors. •Reconciling various company accounts. •Managing office requirements.

Customer Services

• May 2001 - May 2004

•Data entry regarding orders placed for furniture abroad. •Directing calls or assisting customers on the phone with queries. •Liaising with sales staff and warehouse regarding customer deliveries. •Ensuring a smooth and generally quick resolution to issues that may arise from furniture. •Data entry regarding orders placed for furniture abroad. •Directing calls or assisting customers on the phone with queries. •Liaising with sales staff and warehouse regarding customer deliveries. •Ensuring a smooth and generally quick resolution to issues that may arise from furniture.