Experience

Soft Surroundings

• United States
• Retail
• 300 - 400 Employee

• Keyholder

  • Feb 2015 - Apr 2017

  Greater Denver Area Work with customers daily. Focus on their needs from beauty, shoes, clothing, bedding and furniture. Upsell different products that compliment each other for the customer. - Responsible for opening and closing the store - Helped manage a grand opening with the corporate office - Visual Coordinator - responsible for merchandise, floor set, and aligning store with visual standards - Floor Manager - manage up to eight sales floor employees and lead them with daily tasks and… Show more Work with customers daily. Focus on their needs from beauty, shoes, clothing, bedding and furniture. Upsell different products that compliment each other for the customer. - Responsible for opening and closing the store - Helped manage a grand opening with the corporate office - Visual Coordinator - responsible for merchandise, floor set, and aligning store with visual standards - Floor Manager - manage up to eight sales floor employees and lead them with daily tasks and projects - In charge of daily communication to the management team and to the District Manager - Provide end-to-end customer service by handling customer transactions, complaints and feedback - Process customer online orders in the store and over the phone - Multitasker - able to juggle many projects, tasks and schedules - Able to meet deadlines Show less



CM Dental Consulting

• Consulting

  • Jan 2012 - Apr 2015

  Greater Denver Area Dental Offices include: - Alan Green, DDS - 3 month contract - Mike Carpenter, DDS - 3 month contract - Mitch Friedman, DDS - 4 month contract - Thomas Simpson, DDS - 2 month contract - Joe Mazzola, DDS - 6 month contract



J. Jill

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2013 - Feb 2015

  Greater Denver Area - Replenished merchandise, help assist with visual and floor sets - Led the store in selling customers J. Jill credit cards for majority of the time there - Worked directly with customers on their online purchases - Tailored sales techniques to upsell customers on different merchandise throughout the store - clothing, scarfs and jewlery



Arvada Dental Excellence

• Office Manager

  • Mar 2011 - Jan 2012

  Arvada When I fist came on, the number of claims over 90 days was staggering and the practice was financially stressed. Within six weeks, I collected a great majority of the AR and reduced it by 65%. In 2011, the collections were greater than 100%. - Worked with a small team of four - Brought in close to $60k of new patient treatments. The office went from making $45k/year to $105k/year - Implemented process to make sure patients were billed for every procedure - As a Treatment… Show more When I fist came on, the number of claims over 90 days was staggering and the practice was financially stressed. Within six weeks, I collected a great majority of the AR and reduced it by 65%. In 2011, the collections were greater than 100%. - Worked with a small team of four - Brought in close to $60k of new patient treatments. The office went from making $45k/year to $105k/year - Implemented process to make sure patients were billed for every procedure - As a Treatment Coordinator, I kept the schedule full for the doctor. I have a clear understanding of "Block Booking" for maximum productivity - Clear understanding of insurance policies including: Premier, DPO, PPO, EPO, Flex and HSA Show less