Colette Johnson

Program Manager/Agile Release Train Engineer at National Student Clearinghouse
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Skills

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Neil Dorsey

I have had the great pleasure of working with Colette for over 6 years, as her boss and as a lead on cross-functional teams. In her role as a Project Manager, she’s responsible for the development of complex technical services and the highly technical cross-functional resources responsible for bringing those services to markets. With each project, she has brilliantly and effectively

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Credentials

  • Certified SAFe® Product Owner / Product Manager
    Scaled Agile, Inc.
    Jul, 2023
    - Nov, 2024
  • Certified SAFe 5 Release Train Engineer
    Scaled Agile, Inc.
    Feb, 2023
    - Nov, 2024
  • Project Management Professional
    Project Management Institute
    Sep, 2008
    - Nov, 2024
  • Scrum Master Certification
    Scrum Alliance
    May, 2015
    - Nov, 2024

Experience

  • National Student Clearinghouse
    • United States
    • Education Administration Programs
    • 200 - 300 Employee
    • Program Manager/Agile Release Train Engineer
      • Apr 2023 - Present

      Manage the planning and execution of IT product development for customer applications. Drive continuous improvement, identify and mitigate risks, coach agile practices, support and advocate for the development teams.

    • Senior Project Manager
      • Oct 2019 - Mar 2023

      Managing nationwide effort to help colleges and universities gain a fuller picture of student progress and outcomes, meet various reporting requirements, and identify where to focus their resources. The partnership is dedicated to the idea that easier access to better data helps higher education professionals develop actionable insights and make informed decisions to support student success. We empower the nation’s colleges and universities with better data and access to analytics to help institutions realize better outcomes. Show less

  • SmartSky Networks
    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Program Manager
      • Mar 2018 - Oct 2019

      SmartSky 4G LTE brings bidirectional, high bandwidth and extremely low latency to inflight connectivity. Designed from the ground up, the SmartSky network provides each airborne user an online experience comparable with their office or home. SmartSky 4G LTE, with proprietary beamforming, stands apart as the only inflight network capable of offering services with real-time bidirectional connectivity without the latency of satellite-based solutions. SmartSky 4G LTE brings bidirectional, high bandwidth and extremely low latency to inflight connectivity. Designed from the ground up, the SmartSky network provides each airborne user an online experience comparable with their office or home. SmartSky 4G LTE, with proprietary beamforming, stands apart as the only inflight network capable of offering services with real-time bidirectional connectivity without the latency of satellite-based solutions.

  • Charter Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Program Manager, Product Development & Operations
      • Jan 2017 - Jul 2017

      Led marketing automation and marketing technology portfolio for digital marketing team. - Migrated campaign management to automated process without disruption to daily operations, integrating external applications seamlessly with new platform to create a reboot toolset for B2B marketing. - Decreased time and resources required to execute marketing campaigns by implementing enterprise platform, converting multi-step, manual process to a push-button, automated solution. - Decreased lead-to-sale turnaround by improving prospect targets. - Increased sales volume, equipping sales executives with enriched prospect data and higher-quality leads. Show less

  • Spectrum Enterprise
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Program Manager, Business Operations
      • Mar 2014 - Dec 2016

      Led Salesforce IT portfolio for sales operations team. - Implemented suite of tools enhancing functionality of customer record management system for business services, including territory management, on-demand sales training, on-demand prospect tools, mobility tools, quote and pricing tools and reporting tools. - Reduced employee turnover by equipping sales teams with enhanced, easy-to-use tools that integrated with Salesforce counts. - Increased revenue y streamlining and automating processes, enabling sales teams to focus on selling. - Decreased inefficient prospecting and tracking by automating processes and creating one-click solutions. Show less

  • Time Warner Cable
    • Senior Project Manager, Product Development
      • Mar 2009 - Mar 2014

      Led development, testing and launch of data, video, cloud and value-add services, and ongoing operational maintenance for business products and services. - Launched standardized data services for business customers with dedicated OSS and BSS, allowing for quicker customer activations and dedicated back-end support.- Managed acquisition and integration of cloud services, creating a more robust suite of product offerings.- Implemented on-demand video services for hotels and customized video tiers for business verticals, offering customized product options and generating new revenue streams. Show less

    • Project Manager, Advanced Technology Group
      • Jun 2007 - Mar 2009

      Led design and development of technology and protocols to support product management requirements for new business services.- Led technical implementation of data services supporting coax and fiber offerings for business customers.- Directed testing and certification of cable plants, adhering to published standards for interoperability.

  • INDUS Corporation
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager
      • Jul 2001 - Jun 2007

      Led projects for the Department of Education and Environmental Protection Agency. Managed direct reports, oversaw full project lifecycle including project schedules, budgets, risk management and compliance. Worked on capture management and proposal efforts for new contracts including writing technical documentation and calculating cost and effort. Led projects for the Department of Education and Environmental Protection Agency. Managed direct reports, oversaw full project lifecycle including project schedules, budgets, risk management and compliance. Worked on capture management and proposal efforts for new contracts including writing technical documentation and calculating cost and effort.

  • Network Solutions
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Web Developer/Analyst
      • May 1999 - Jun 2001

      Created front-end design for software applications and maintained corporate web sites. Chaired the software engineering process group and oversaw the creation of process asset teams, including training and compliance. Created front-end design for software applications and maintained corporate web sites. Chaired the software engineering process group and oversaw the creation of process asset teams, including training and compliance.

Education

  • University of Mary Washington

Community

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