Experience

New World Safaris

• South Africa
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Product Manager

  • Nov 2023 - Present

  Cape Town, Western Cape, South Africa



African Bush Camps

• South Africa
• Hospitality
• 100 - 200 Employee

• Business Unit Lead & SA Ops

  • Dec 2022 - Oct 2023

  Cape Town, Western Cape, South Africa

• Account Manager

  • Dec 2019 - Jun 2023

  Johannesburg



Voyager Safaris

• Operations Manager

  • Apr 2019 - Oct 2019

  Mauritius I was the operations manager at a start up wholesale company, based in Mauritius. My role included contracting accommodation, transport and ground handlers in south Africa, Zambia, Zimbabwe, Namibia, Malawi, Tanzania, Botswana, Kenya, Mauritius, Seychelles and Zanzibar. My role also included having to draw up job descriptions, customer and supplier SLA agreements and did contracts training for staff to enable them to read and understand supplier contracts. I was also… Show more I was the operations manager at a start up wholesale company, based in Mauritius. My role included contracting accommodation, transport and ground handlers in south Africa, Zambia, Zimbabwe, Namibia, Malawi, Tanzania, Botswana, Kenya, Mauritius, Seychelles and Zanzibar. My role also included having to draw up job descriptions, customer and supplier SLA agreements and did contracts training for staff to enable them to read and understand supplier contracts. I was also involved in building up supplier relationships and to introduce the new company to the travel industry in Southern Africa. Show less



Thompsons Africa - Inbound Tour Operator

• South Africa
• Travel Arrangements
• 1 - 100 Employee

• Supervisor - customer travel team

  • Sep 2015 - Feb 2019

  Durban I managed the customer travel department who booked all staff travel for business or leisure, as well as organising staff fam trips. my team also booked agent fam trips for our international agents visiting Southern Africa themselves.

• Department Manager Product, Pricing & Proposals

  • May 2014 - Sep 2015

  Durban Area, South Africa



Flight Centre Travel Group South Africa

• South Africa
• Leisure, Travel & Tourism
• 500 - 600 Employee

• Infinity Holidays Marketing Manager

  • Jun 2012 - Dec 2012

  Johannesburg Area, South Africa Created the Infinity Holidays travel brochures as well as booked, created, managed and sourced the advertising that was done for Infinity Holidays. Brochures created during my time at Infinity : - North America (USA & Canada) - Caribbean & Mexico - South America - United Kingdom - Indian Ocean Islands



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• Product Manager - Infinity Holidays

  • Jan 2009 - Jun 2012

  Blackheath - Johannesburg Contracting, marketing, advertising, trouble shooting & training for the Americas (North & South America, Mexico & Caribbean), Ski & Cruising department at Infinity Holidays in SA. I also took over the UK product for a short period.



Thompsons Tours

• Senior Training consultant

  • Sep 2007 - Dec 2008

  Managed the Training team, creation of training program, creation of power points and training modules. Did destination and systems training as well as Induction talks.

• Ski Resort & Product Development Manager

  • Mar 2006 - Sep 2007

  This was the best job ever. 8 months of the year was spent doing marketing, advertising, training & scheduling of clients & then 4 months of the year I lived in Kitzbuhel, Austria looking after guests & making sure that all operations ran smoothly.

• HOD of Ski & Cruising dept

  • May 2004 - Mar 2006

  Managed Ski & Cruising Department - assisted with problems & complaints, arranged necessary training for the department and also did quotes & consulted to the Travel Trade.