Project Administrator

• Feb 2022 - Present

Owner

• Sep 2020 - Present

• 86% clientele retention rate for 2021-2022 snow removal season • Managed 35+ weekly lawn mowing accounts • Maximized profit when purchasing products •. Managed 55 Snow Removal accounts • 86% clientele retention rate for 2021-2022 snow removal season • Managed 35+ weekly lawn mowing accounts • Maximized profit when purchasing products •. Managed 55 Snow Removal accounts

Leasing Professional

• Sep 2018 - Feb 2022

• Developed sales tactics skills while ensuring positive customer satisfaction • Enhanced phone etiquette by making 50+ phone calls a day to potential residents • Increased public relations and strong communication skills while understanding customers’ needs • Promoted from Community Assistant to Leasing Professional • Analyzed the market to be ahead YOY •. Proposed solutions to help increase traffic to drive revenue • Developed sales tactics skills while ensuring positive customer satisfaction • Enhanced phone etiquette by making 50+ phone calls a day to potential residents • Increased public relations and strong communication skills while understanding customers’ needs • Promoted from Community Assistant to Leasing Professional • Analyzed the market to be ahead YOY •. Proposed solutions to help increase traffic to drive revenue

Amazon DSP Driver

• May 2019 - Aug 2019

• Successfully delivered 300+ packages in 150-200 stops • Leveraged GPS system to determine and follow the most efficient routes • Customer complaints and negative reviews reduced by 40% •. Completed routes before important deadlines • Successfully delivered 300+ packages in 150-200 stops • Leveraged GPS system to determine and follow the most efficient routes • Customer complaints and negative reviews reduced by 40% •. Completed routes before important deadlines

Bag Room Attendant

• Jul 2018 - Sep 2018

• Built relationships with country club members • Organized over 100, 10 to 15-pound golf bags alphabetically • Enhanced cash handling skills by distributing money to co-workers • Built relationships with country club members • Organized over 100, 10 to 15-pound golf bags alphabetically • Enhanced cash handling skills by distributing money to co-workers

Manager

• May 2018 - Aug 2018

• Reconstructed 30+ teakwood furniture pieces within two weeks while paying attention to fine detail • Oversaw one employee after promotion to manager • Maximized production to meet project quotas and replenish inventory • Reconstructed 30+ teakwood furniture pieces within two weeks while paying attention to fine detail • Oversaw one employee after promotion to manager • Maximized production to meet project quotas and replenish inventory