Experience

Planned Parenthood of Greater Ohio

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Assistant Manager customer contact center

  • Jan 2023 - Present

  My goal remains the same: Provide patients with a caring and supportive experience. Problem solving, triaging, referral services, scheduling appointments and understanding and addressing our patients’ needs.

• Customer Contact Representative

  • Jan 2022 - Jan 2023

  Provide patients with a caring and supportive experience. Problem solving, triaging, referral services, scheduling appointments and understanding and addressing our patients’ needs.



Cleveland International Film Festival

• United States
• Movies, Videos, and Sound
• 1 - 100 Employee

• Volunteer Coordinator

  • 2018 - 2021

  As a volunteer coordinator, I am responsible for maximizing the talents of our amazing volunteers. The volunteers and I strive to serve CIFF the best way we can.

• Volunteer, Selection Committee

  • 2011 - 2018

  Volunteer 2011, 2012, 2013, 2015 + Analyze and evaluate film submissions + Assisted in all volunteer positions, Black OpsFilm Slam Crew 2014 + Introduce the films with enthusiasm, motivating the students + Facilitate Q & A’s to help foster curiosity amongst the students + Assist the teachers in organizing and tending to the students



Estes Forwarding Worldwide

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Air Freight Coordinator and Government Specialist

  • Aug 2006 - May 2011



Panther Premium Logistics

• United States
• Truck Transportation
• 400 - 500 Employee

• Dispatch Supervisor

  • Mar 1999 - Aug 2006



BP Oil Inc

• Customer Service / Team Leader

  • Jan 1996 - Jan 1999