Cole Richins

Sales Associate at RISE Pest Control
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Contact Information
us****@****om
(386) 825-5501
Location
Logan, Utah, United States, US

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Experience

  • RISE Pest Control
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Sales Associate
      • Sep 2020 - Present
  • RISE OPERATIONS L
    • United States
    • Billing Collections Manager
      • May 2020 - Aug 2020

      Provided one-on-one coaching to team members on improving call quality and how to secure payments from customers.Reported progress of individual and team performance to manager and developed plans for continued improvement.Tracked and reported department metrics and KPI's to management.

    • Customer Care Representative
      • May 2019 - May 2020

      Made and took 30-70 phone calls daily to ensure customer satisfactionDiscovered customer needs and fulfilled those needsCollected $300-$1,000 per day in accounts receivable

Education

  • Utah Valley University
    Bachelor's degree, Business Management
    2020 -

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