Cole Erickson

Customer Service Representative at Deep Cliff Golf Course
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2016 - Present

      Deliver top-notch customer experiences while executing operations in all aspects of 18-hole golf course with driving range, pro shop, and classic American restaurant, ensuring orderliness and cleanliness at all times. • Orchestrate pace of play on the course through diligent scheduling of tee times for customers. • Utilize analytical ability to manage inventory control, cycle counts, and reporting within the pro shop and restaurant, ensuring optimal inventory levels to meet customer demand. • Spearhead maintenance of golf course grounds, including setting up course, marking hazards for regular and tournament play, and renovating worn and damaged turf. • Operate Kabota M60 tractor for a variety of material handling tasks in adherence with company policies and OSHA regulations. • Cross-trained to assist kitchen staff with quality food preparation and delivery of exceptional service to restaurant guests.

    • United States
    • Architecture and Planning
    • Architectural Design Intern
      • Jun 2014 - Aug 2014

      Developed hands-on experience with executing components of comprehensive residential architectural renovation projects in support of lead designer, with a key focus on meeting deliverables within set timelines and budget as Architectural Design Intern. • Compiled documents and materials for project submittals and proposals to builders with impeccable timing and accuracy. • Boosted revision times for development of CAD drawings, and facilitated printing and scanning of large format documents. • Spearheaded file maintenance, encompassing duties of archiving documents, organizing network common file system, and transferring systems from document management system to network drives.

Education

  • Southern New Hampshire University
    Bachelor of Science - BS, Project Management

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